All Systems Operational
Accounts and Email Operational
Active Directory Operational
Alumni Email Operational
Directory Services Operational
Email Alias Operational
Grouper Operational
Kerberos Operational
Mail Transport and Routing Operational
NetID Operational
OneLink Operational
Self Service Tools Operational
Service Desk Utilities Operational
Shibboleth Operational
Sponsored Guest Tool Operational
Collaboration and Communication Operational
911 Calls Operational
Call Center Services Operational
Call Recording Operational
CampusVision Operational
Cellular Infrastructure (DAS) Operational
Cvent Operational
Digital Signage Operational
Duke Box Operational
Duke Notify Operational
DukeWiki Operational
Electronic Fax Operational
Emergency Notifications Operational
Emma Operational
Jabber Operational
Jira Operational
Microsoft Teams Operational
Office 365 Operational
OneDrive For Business Operational
Phone Services Operational
Phone, Web, and Video Conferencing Operational
Qualtrics Operational
Scholars@Duke Operational
SharePoint Operational
Sympa Operational
Voice Mail Operational
Zoom Meetings Operational
DukeCard Operational
DukeCard Operational
Endpoint Management Operational
BigFix Operational
Jamf Pro Operational
Microsoft Endpoint Configuration Manager Operational
Information Systems and Automation Operational
API Healthcare Operational
Duke@Work Portal Operational
Gift Records (gifts.duke.edu) Operational
Perceptive Content (ImageNow) Operational
PeopleSoft Operational
Research Computing Operational
SAP Operational
Tableau Operational
Network Operational
Core Network Operational
Data Center Network Operational
DukeBlue Operational
eduRoam Operational
Network Registration Operational
Public Internet Operational
VPN Operational
Other Operational
Other Operational
Printing and Labs Operational
ePrint Operational
Gitlab Operational
3DprinterOS Operational
Security Operational
Certificate Issuance Operational
1Password Operational
Multi-Factor Authentication Operational
Network Firewall Operational
Phishing Alert Operational
Security Alert Operational
Splunk Operational
Teaching and Learning Tools Operational
Container Manager (CMGR Coursework Containers) Operational
Coursera Operational
Panopto Operational
Kits Operational
LinkedIn Learning Operational
Sakai Operational
Software License Management Operational
Virtual Computing Manager (VCM Coursework VMs) Operational
Warpwire Operational
Virtualization and Storage Operational
Clockworks Operational
Database Hosting and Administration Operational
Data Storage Operational
Load Balancing Operational
Log Analysis Operational
NAS Operational
OpenShift Operational
Rubrik Backup Operational
Virtual Server Hosting Operational
Web and Applications Operational
Duke Today Operational
DukeMobile Operational
Main Duke Website (www.duke.edu) Operational
MyDuke Operational
Sites@Duke (Wordpress) Operational
Wireless and Wired Connectivity Operational
West Campus Buildings Operational
Central Campus Buildings Operational
East Campus Buildings Operational
Remote/Off Campus Buildings Operational
West Campus Residence Halls Operational
Central Campus Residence Halls Operational
East Campus Residence Halls Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Tableau - Scheduled Maintenance Oct 10, 2022 09:00-13:00 EDT
OIT has scheduled maintenance for Tableau to apply system patches. The Tableau application (tableau.oit.duke.edu) will be unavailable during the maintenance window.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Tableau visit the following link: https://tableau.duke.edu/

Posted on Sep 28, 2022 - 10:44 EDT
ePrint - Maintenance Oct 10, 2022 09:00-17:00 EDT
OIT has scheduled maintenance for ePrint. The ePrint system (including mobile print and contactless release via mobile print) will be unavailable during the maintenance window.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about ePrint visit OIT's web page: https://oit.duke.edu/what-we-do/applications/eprint

Posted on Sep 21, 2022 - 10:16 EDT
GitLab - Maintenance Oct 11, 2022 09:00-17:00 EDT
OIT has scheduled maintenance for GitLab (git-internal.oit.duke.edu). This Gitlab instance will be unavailable during the maintenance window.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about GitLab visit OIT's web page: https://oit.duke.edu/what-we-do/applications/gitlab

Posted on Sep 28, 2022 - 10:46 EDT
Past Incidents
Oct 5, 2022

No incidents reported today.

Oct 4, 2022

No incidents reported.

Oct 3, 2022
Resolved - OIT has monitored the service and can confirm that the issue with siren tower 2 for the Outdoor Alert Warning System has been resolved.

If you are still experiencing service issues please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.

Oct 3, 09:44 EDT
Update - OIT has confirmed power loss at Tower 2 Outdoor Alert.
Location: Duke Gardens Anderson Street, West Campus.

OIT staff are still working to restore service but there is no estimated time to resolution.

Oct 2, 10:56 EDT
Update - OIT staff are still working to restore service but there is no estimated time to resolution.
Oct 2, 07:47 EDT
Identified - OIT has confirmed power loss at Tower 2.
Location Duke Gardens Anderson Street.

There is no estimated time to resolution.

If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.

Oct 1, 06:52 EDT
Oct 2, 2022
Oct 1, 2022
Sep 30, 2022
Resolved - OIT has monitored the service and can confirm that the network issue with University Tower has been resolved.

If you are still experiencing service issues please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.

Sep 30, 18:42 EDT
Monitoring - OIT will continue to monitor the service but initial indications are that network connectivity to University Tower has been resolved.

If you are still experiencing service issues please report those to the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.

Sep 30, 18:01 EDT
Investigating - OIT is investigating reports of a possible network outage University Tower. We will post additional details as they become available.

If you would like to report additional service impacts please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.

Sep 30, 17:37 EDT
Resolved - OIT has monitored and can confirm that the network outage at Schwartz-Butters Athletic Building has been resolved.

If you are still experiencing service issues please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.

Sep 30, 07:48 EDT
Monitoring - OIT will continue to monitor but initial indications are that network connectivity at Schwartz-Butters Athletic Building has been resolved.

If you are still experiencing service issues please report those to the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.

Sep 30, 07:22 EDT
Identified - Planned maintenance at Schwartz-Butters Athletic Building has caused network interruption. Service is expected to be restored shortly.
Sep 30, 07:06 EDT
Investigating - OIT is investigating reports of a possible network outage Schwartz-Butters Athletic Building. We will post additional details as they become available.

If you would like to report additional service impacts please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.

Sep 30, 06:58 EDT
Sep 29, 2022
Resolved - OIT has monitored the service and can confirm that the power has been restored at One City Center

If you are still experiencing service issues please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.

Sep 29, 17:33 EDT
Monitoring - OIT will continue to monitor the service but initial indications are that the power has been restored at One City Center.

If you are still experiencing service issues please report those to the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.

Sep 29, 16:36 EDT
Identified - OIT has confirmed a power outage at One City Center.

OIT staff are working with the vendor to restore service but there is no estimated time to resolution.

If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.

Sep 29, 13:37 EDT
Resolved - OIT has monitored the service and can confirm that the issue with Virtual Computing Manager (VCM) has been resolved.

If you are still experiencing service issues please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.

Sep 29, 15:01 EDT
Monitoring - OIT will continue to monitor the service but initial indications are that the issue with Virtual Computing Manager (VCM) has been resolved.

If you are still experiencing service issues please report those to the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.

Sep 29, 14:08 EDT
Identified - OIT has confirmed a service issue with Virtual Computing Manager (VCM). Users cannot access vcm.duke.edu to manage software containers or virtual machines.

OIT staff are working to restore service but there is no estimated time to resolution.

If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.

For more information about VCM visit OIT's web page: https://oit.duke.edu/help/articles/kb0034316

Sep 29, 13:52 EDT
Sep 28, 2022
Resolved - Administrative Systems Management (ASM) has monitored the service and can confirm that the issue with HireRight has been resolved.

If you are still experiencing service issues please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.

Sep 28, 15:22 EDT
Monitoring - Administrative Systems Management (ASM) will continue to monitor the service but initial indications are that the issue with HireRight has been resolved.

If you are still experiencing service issues please report those to the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.

Sep 28, 13:54 EDT
Identified - Duke's Administrative Systems Management (ASM) group has confirmed a service issue with HireRight. Users may not be able to process background checks.

There is no estimated time to resolution.

If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.

Sep 28, 10:07 EDT
Sep 27, 2022
Resolved - OIT has monitored the service and can confirm that the issue with Cvent has been resolved.

If you are still experiencing service issues please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.

Sep 27, 14:29 EDT
Monitoring - OIT will continue to monitor the service but initial indications are that the issue with Cvent has been resolved.

If you are still experiencing service issues please report those to the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.

Sep 27, 13:16 EDT
Identified - OIT has confirmed a service issue with Cvent. Users might see intermittent errors accessing certain parts of the application.

The vendor is working to restore service but there is no estimated time to resolution.

If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.

For more information about Cvent visit OIT's web page: https://oit.duke.edu/what-we-do/applications/cvent

Sep 27, 12:32 EDT
Sep 26, 2022
Resolved - OIT has monitored the service and can confirm that the issue with Flowers Building has been resolved.

If you are still experiencing service issues please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.

Sep 26, 15:51 EDT
Monitoring - OIT will continue to monitor the service but initial indications are that the issue with Flowers Building has been resolved.

If you are still experiencing service issues please report those to the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.

Sep 26, 15:07 EDT
Identified - OIT has confirmed a service issue with the Flowers Building. Due to a flood the power will be shut off to the building.

OIT staff are working to restore service but there is no estimated time to resolution.

If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.

Sep 26, 13:36 EDT
Sep 25, 2022

No incidents reported.

Sep 24, 2022
Completed - The scheduled maintenance has been completed.
Sep 24, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 06:00 EDT
Scheduled - OIT has scheduled maintenance for SISS PeopleSoft to apply vendor updates.

The application dukehub.duke.edu will be unavailable during the maintenance window. Additionally, the Duke Alumni site (alumni.duke.edu) will have degraded student related services during the maintenance window.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about PeopleSoft Interaction Hub and Campus Solutions visit the web page: http://sissoffice.duke.edu

Sep 21, 10:11 EDT
Sep 23, 2022
Completed - The scheduled maintenance has been completed.
Sep 23, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 18:00 EDT
Scheduled - OIT has scheduled maintenance for DukeWiki. The wiki will be unavailable for approximately 2 hours during the maintenance window.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about DukeWiki visit OIT's web page: https://oit.duke.edu/what-we-do/applications/dukewiki

Sep 14, 10:09 EDT
Sep 22, 2022
Completed - The scheduled maintenance has been completed.
Sep 22, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 01:00 EDT
Scheduled - OIT has scheduled API Healthcare (Time and Attendance and Scheduling) maintenance. The application will be unavailable during the maintenance window.

Employees will be able to use the badge readers during the maintenance but the remainder of the application will be unavailable. This includes all time and attendance, scheduling, quickbadge and timecall functionality.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

Sep 7, 09:25 EDT
Sep 21, 2022

No incidents reported.