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Accounts and Email Operational
Active Directory Operational
Alumni Email Operational
Directory Services Operational
Email Alias Operational
Grouper Operational
Kerberos Operational
Mail Transport and Routing Operational
NetID Operational
OneLink Operational
Self Service Tools Operational
Service Desk Utilities Operational
Shibboleth Operational
Sponsored Guest Tool Operational
Collaboration and Communication Operational
911 Calls Operational
Call Center Services Operational
Call Recording Operational
Campus Vision Operational
Duke Box Operational
Digital Signage Operational
DukeWiki Operational
Electronic Fax Operational
Emergency Notifications Operational
Jabber Operational
Office 365 Operational
OneDrive For Business Operational
Phone Services Operational
Phone, Web, and Video Conferencing Operational
Qualtrics Operational
Scholars@Duke Operational
SharePoint Operational
Sympa Operational
Voice Mail Operational
DukeCard Operational
DukeCard Operational
Endpoint Management Operational
BigFix Operational
Casper Operational
SCCM Operational
Information Systems and Automation Operational
API Healthcare Operational
ImageNow Operational
PeopleSoft Operational
Research Computing Operational
SAP Operational
Duke@Work Portal Operational
Tableau Operational
Network Operational
Core Network Operational
Data Center Network Operational
DukeBlue Operational
eduRoam Operational
Network Registration Operational
Public Internet Operational
VPN Operational
Other Operational
Other Operational
Printing and Labs Operational
ePrint Operational
Gitlab Operational
3DprinterOS Operational
Security Operational
LastPass Operational
Multi-Factor Authentication Operational
Network Firewall Operational
Phishing Alert Operational
Security Alert Operational
Certificate Issuance Operational
Teaching and Learning Tools Operational
Coursera Operational
DukeCapture Operational
Lynda.com Operational
Sakai Operational
Software License Management Operational
Toolkits Operational
Warpwire Operational
Virtualization and Storage Operational
Database Hosting and Administration Operational
Data Storage Operational
Load Balancing Operational
NAS Operational
TSM Backup Operational
Virtual Server Hosting Operational
Web and Applications Operational
Duke Today Operational
Main Duke Website (www.duke.edu) Operational
MyDuke Operational
Sites@Duke (Wordpress) Operational
Wireless and Wired Connectivity Operational
West Campus Buildings Operational
Central Campus Buildings Operational
East Campus Buildings Operational
Remote/Off Campus Buildings Operational
West Campus Residence Halls Operational
Central Campus Residence Halls Operational
East Campus Residence Halls Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
API Healthcare - Maintenance May 23, 01:00-06:00 EDT
API Healthcare (Time and Attendance and Scheduling) will be unavailable for regularly scheduled maintenance.

Employees will be able to use the badge readers during the maintenance but the remainder of the application will be unavailable. This includes all time and attendance, scheduling, quickbadge and timecall functionality.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Posted on May 20, 07:38 EDT
Campus Wireless - Maintenance May 23, 05:00-06:00 EDT
Campus Wireless has maintenance scheduled. Wireless connectivity may be briefly unavailable during the maintenance window.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Posted on May 22, 10:16 EDT
West Duke, East Duke, and White Lecture Hall - Network Maintenance May 23, 05:00-07:00 EDT
West Duke, East Duke, and White Lecture Hall network connectivity and phone services will be unavailable for approximately 2 hours during the maintenance window.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Posted on May 15, 08:43 EDT
Friedl, Crowell, & American Dance Festival - Network Maintenance May 28, 05:00-07:00 EDT
Friedl, Crowell, & American Dance Festival network connectivity and phone services will be unavailable for approximately 2 hours during the maintenance window.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Posted on May 22, 10:20 EDT
705 Broad Street - Network Maintenance May 30, 05:00-07:00 EDT
705 Broad Street network connectivity and phone services will be unavailable for approximately 2 hours during the maintenance window.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Posted on May 22, 10:21 EDT
The Classroom Building - Network Maintenance Jun 4, 05:00-07:00 EDT
The Classroom Building network connectivity and phone services will be unavailable for approximately 2 hours during the maintenance window.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Posted on May 22, 10:22 EDT
Past Incidents
May 22, 2019
Multiple Locations - Possible Network Disruption Due To Power Generator Testing
Completed - The scheduled maintenance has been completed.
May 22, 09:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 08:30 EDT
Scheduled - Due to planned building generator testing by Facilities Management wireless and wired connectivity maybe intermittently unavailable in the following locations:

French Science (124 Science Dr)
Biological Sciences (130 Science Dr)

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
May 20, 07:30 EDT
May 21, 2019
Softball and Lilly Library - Network Maintenance
Completed - The scheduled maintenance has been completed.
May 21, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 05:00 EDT
Scheduled - Softball and Lilly Library network connectivity and phone services will be unavailable for approximately 2 hours during the maintenance window.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
May 15, 08:41 EDT
May 20, 2019

No incidents reported.

May 19, 2019
ePrint - Maintenance
Completed - The scheduled maintenance has been completed.
May 19, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 06:30 EDT
Scheduled - ePrint maintenance has been scheduled. ePrint will be unavailable during the maintenance window. Users should not need to do anything after the maintenance is complete. Mobile print users may have to log back in to the mobile print app.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about ePrint visit OIT's web page: https://oit.duke.edu/what-we-do/applications/eprint
May 15, 08:54 EDT
May 18, 2019

No incidents reported.

May 17, 2019

No incidents reported.

May 16, 2019
Art, Bivins, Brodie, and Williams Field - Network Maintenance
Completed - The scheduled maintenance has been completed.
May 16, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 05:00 EDT
Scheduled - Art, Bivins, Brodie, and Williams Field network connectivity and phone services will be unavailable for approximately 2 hours during the maintenance window.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
May 15, 08:38 EDT
May 15, 2019
CIEMAS - Possible Network Disruption Due To Power Generator Testing
Completed - The scheduled maintenance has been completed.
May 15, 09:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 08:30 EDT
Scheduled - Wireless and wired connectivity in CIEMAS (101 Science Drive) maybe intermittently unavailable due to planned building generator testing by Facilities Management.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
May 13, 08:10 EDT
May 14, 2019
DukeCard - Maintenance
Completed - The scheduled maintenance has been completed.
May 14, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 06:00 EDT
Scheduled - DukeCard has maintenance scheduled. There is no anticipated impact to payment processing services during the maintenance window.

If you have any questions about the maintenance please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about DukeCard visit : http://dukecard.duke.edu/
May 13, 09:59 EDT
Biddle and Branson - Network Maintenance
Completed - The scheduled maintenance has been completed.
May 14, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 05:00 EDT
Scheduled - Biddle and Branson network connectivity and phone services will be unavailable for approximately 2 hours during the maintenance window.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
May 9, 08:26 EDT
May 13, 2019

No incidents reported.

May 12, 2019
Self Service Tools - Maintenance
Completed - The scheduled maintenance has been completed.
May 12, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 00:00 EDT
Scheduled - Self Service Tools will be unavailable for approximately 4 hours during the maintenance window.

Users will not be able to update their passwords via the Account Self Service page (https://idms-web.oit.duke.edu/portal/web/) during the maintenance.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Self Service Tools visit OIT's web page: https://oit.duke.edu/what-we-do/services/self-service-tools
May 8, 10:36 EDT
May 11, 2019
Sakai - Upgrade
Completed - The scheduled maintenance has been completed.
May 11, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 00:00 EDT
Scheduled - Sakai will be unavailable Saturday, May 11 from midnight to 6:00 am while the Duke Sakai Team performs an upgrade. The upgrade contains a new Rubrics tool and enhancements to the Gradebook, Tests & Quizzes, and Assignment tools. All existing sites and their content will be retained. Please note, Gradebook Classic will not be included in the new version of Sakai. All gradebook data will be available through the new Gradebook tool.

If you have any questions about the upgrade or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Sakai visit OIT's web page: https://oit.duke.edu/what-we-do/applications/sakai
May 2, 13:31 EDT
May 10, 2019
Jabber - Maintenance
Completed - The scheduled maintenance has been completed.
May 10, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 20:00 EDT
Scheduled - Jabber has maintenance scheduled. Users may be disconnected from Jabber instant messaging during the maintenance window, and may need to log back in.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Jabber visit OIT's web page: https://oit.duke.edu/what-we-do/applications/jabber
May 8, 10:41 EDT
May 9, 2019
Bishop and Baldwin - Network Maintenance
Completed - The scheduled maintenance has been completed.
May 9, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 05:00 EDT
Scheduled - Bishop and Baldwin network connectivity and phone services will be unavailable for approximately 2 hours during the maintenance window.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
May 8, 10:44 EDT
May 8, 2019
Spok Paging Web - Maintenance
Completed - The scheduled maintenance has been completed.
May 8, 22:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 21:00 EDT
Scheduled - Spok Paging Web has maintenance scheduled. The maintenance pertains only to the Paging Web, not physical pagers, Spok Mobile, etc. There is no anticipated service impact during the maintenance window.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
May 7, 07:56 EDT
DukeCapture - Maintenance
Completed - The scheduled maintenance has been completed.
May 8, 18:31 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 08:30 EDT
Scheduled - DukeCapture will be unavailable during the maintenance window.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about DukeCapture visit OIT's web page: https://oit.duke.edu/what-we-do/applications/dukecapture
May 8, 07:40 EDT
LSRC - Possible Network Disruption Due To Power Generator Testing
Completed - The scheduled maintenance has been completed.
May 8, 09:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 08:30 EDT
Scheduled - Wireless and wired connectivity in the LSRC (308 Research Drive) maybe intermittently unavailable due to planned building generator testing by Facilities Management.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
May 3, 08:40 EDT
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