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Accounts and Email Operational
Active Directory Operational
Alumni Email Operational
Directory Services Operational
Email Alias Operational
Grouper Operational
Kerberos Operational
Mail Transport and Routing Operational
NetID Operational
OneLink Operational
Self Service Tools Operational
Service Desk Utilities Operational
Shibboleth Operational
Sponsored Guest Tool Operational
Collaboration and Communication Operational
911 Calls Operational
Call Center Services Operational
Call Recording Operational
Duke Box Operational
Digital Signage Operational
DukeWiki Operational
Electronic Fax Operational
Emergency Notifications Operational
Jabber Operational
Office 365 Operational
OneDrive For Business Operational
Phone Services Operational
Phone, Web, and Video Conferencing Operational
Qualtrics Operational
Scholars@Duke Operational
SharePoint Operational
Sympa Operational
Voice Mail Operational
DukeCard Operational
DukeCard Operational
Information Systems and Automation Operational
API Healthcare Operational
ImageNow Operational
PeopleSoft Operational
SAP Operational
SAP - Duke@Work Portal Operational
Tableau Operational
Network Operational
Core Network Operational
Data Center Network Operational
DukeBlue Operational
eduRoam Operational
Network Registration Operational
Public Internet Operational
VPN Operational
Wired Connectivity Operational
Wireless Connectivity Operational
Other Operational
Other Operational
Printing and Labs Operational
ePrint Operational
Gitlab Operational
3DprinterOS Operational
Security Operational
LastPass Operational
Multi-Factor Authentication Operational
Network Firewall Operational
Phishing Alert Operational
Security Alert Operational
Teaching and Learning Tools Operational
Coursera Operational
DukeCapture Operational
Lynda.com Operational
Sakai Operational
Software License Management Operational
Toolkits Operational
Warpwire Operational
Virtualization and Storage Operational
Database Hosting and Administration Operational
Data Storage Operational
Load Balancing Operational
NAS Operational
TSM Backup Operational
Virtual Server Hosting Operational
Web and Applications Operational
Duke Today Operational
Main Duke Website (www.duke.edu) Operational
MyDuke Operational
Sites@Duke (Wordpress) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Wireless Connectivity for Central and East Campus will be intermittently unavailable during the maintenance window.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Wireless Connectivity visit OIT's web page: https://oit.duke.edu/what-we-do/services/wireless-network
Posted on Feb 22, 10:50 EST
PeopleSoft Interaction Hub and Campus Solutions (aka DukeHub, ACES, STORM, Applicant Access, Guest Access) will be unavailable from 5:00 AM until approximately 2:00 PM for maintenance. The reporting environment will be unavailable until Sunday, February 26 at 8 AM.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about PeopleSoft Interaction Hub and Campus Solutions visit OIT's web page: http://sissoffice.duke.edu
Posted on Feb 22, 10:57 EST
Phone Services - Scheduled Maintenance Mar 1, 22:00 - Mar 2, 02:00 EST
OIT has scheduled Phone Services maintenance.

There is no anticipated service impact during the maintenance window. If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Phone Services visit OIT's web page: https://oit.duke.edu/what-we-do/services/phone-services
Posted on Feb 22, 11:11 EST
Phone Services - Scheduled Maintenance Mar 2, 22:00 - Mar 3, 02:00 EST
During the maintenance window no phone calls will be dropped, but some Call Center Agents may be logged out and will have to log back in.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Phone Services visit OIT's web page: https://oit.duke.edu/what-we-do/services/phone-services
Posted on Feb 22, 11:30 EST
Phone Services - Scheduled Maintenance Mar 3, 22:00 - Mar 5, 00:00 EST
OIT has scheduled Phone Services maintenance.

There is no anticipated service impact during the maintenance window. If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Phone Services visit OIT's web page: https://oit.duke.edu/what-we-do/services/phone-services
Posted on Feb 22, 11:35 EST
All University Wireless Connectivity will be intermittently unavailable during the maintenance window.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Wireless Connectivity visit OIT's web page: https://oit.duke.edu/what-we-do/services/wireless-network
Posted on Feb 22, 11:50 EST
Past Incidents
Feb 22, 2017

No incidents reported today.

Feb 21, 2017
Completed - The scheduled maintenance has been completed.
Feb 21, 17:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 07:00 EST
Scheduled - OIT has scheduled Data Center Network maintenance.

There is no anticipated service impact during the maintenance window. If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Data Center Network visit OIT's web page: https://oit.duke.edu/category/network
Jan 26, 09:17 EST
Feb 20, 2017

No incidents reported.

Feb 19, 2017
Completed - The scheduled maintenance has been completed.
Feb 19, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 04:00 EST
Scheduled - Due to scheduled database maintenance the following applications will be unavailable:

DukeMobile (https://oit.duke.edu/what-we-do/applications/dukemobile)
Web Gifts (https://www.gifts.duke.edu/)
MyDuke Student Portal (https://my.duke.edu/students/)
Bursar E-Check (https://www.dukeonline.duke.edu/bursar/)

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Feb 15, 10:29 EST
Feb 18, 2017

No incidents reported.

Feb 17, 2017
Completed - The scheduled maintenance has been completed.
Feb 17, 05:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 05:00 EST
Scheduled - Wired and wireless connectivity, as well as VoIP phone service, will be unavailable during the maintenance window.

Locations on central campus as well as locations off campus will be impacted, including:

Alexander
Anderson
ATC
Durham/Chapel Blvd
Erwin
Fuller-Powerhouse
Morris
Oregon
Pace
Yearby

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Feb 15, 10:39 EST
Feb 16, 2017
Completed - The scheduled maintenance has been completed.
Feb 16, 14:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 13:00 EST
Scheduled - Due to planned FMD maintenance wired and wireless connectivity will be intermittently unavailable in the West Campus residence halls.
Feb 14, 07:29 EST
Resolved - The issue with intermittent wireless connectivity on West Campus has been resolved.

If you are still experiencing service issues please contact the OIT Service Desk: https://oit.duke.edu/help
Feb 16, 08:33 EST
Identified - Wireless connectivity is intermittently unavailable on West Campus.

OIT staff are aware of the problem and are working to restore service. If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk: https://oit.duke.edu/help
Feb 16, 07:01 EST
Completed - The scheduled maintenance has been completed.
Feb 16, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 05:00 EST
Scheduled - OIT has scheduled Core Network maintenance.

There is no anticipated service impact during the maintenance window. If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Core Network visit OIT's web page: https://oit.duke.edu/category/network
Feb 8, 11:35 EST
Completed - The scheduled maintenance has been completed.
Feb 16, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 05:00 EST
Scheduled - The Duke and DukeOpen wireless networks will be unavailable at Fuqua during the maintenance window.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Feb 15, 10:44 EST
Feb 15, 2017
Completed - The scheduled maintenance has been completed.
Feb 15, 23:45 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 22:00 EST
Scheduled - Phone Services has scheduled maintenance.

During the maintenance window no phone calls will be dropped but some Call Center Agents may be logged out and will have to log back in.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Phone Services visit OIT's web page: https://oit.duke.edu/what-we-do/services/phone-services
Feb 8, 11:30 EST
Completed - The scheduled maintenance has been completed.
Feb 15, 18:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 18:00 EST
Scheduled - Duke Learning Management System (LMS) will be unavailable for approximately 5-10 minutes during the maintenance window.

The Duke Learning Management System (LMS) is a tool that Duke HR uses to manage employee training.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Duke Learning Management System (LMS) visit OIT's web page: https://hr.duke.edu/training/learning-management-system
Feb 14, 08:13 EST
Completed - The scheduled maintenance has been completed.
Feb 15, 18:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 17:15 EST
Scheduled - OIT has scheduled maintenance for the load balancing environment.

There is no anticipated service impact during the maintenance window. If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Feb 15, 10:32 EST
Feb 14, 2017

No incidents reported.

Feb 13, 2017
Completed - The scheduled maintenance has been completed.
Feb 13, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 06:00 EST
Scheduled - OIT has scheduled maintenance for Smith Warehouse's network infrastructure. Phone services, wireless and wired connectivity will be briefly unavailable during the maintenance window.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Network visit OIT's web page: https://oit.duke.edu/category/network
Feb 10, 12:38 EST
Completed - The scheduled maintenance has been completed.
Feb 13, 06:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 06:00 EST
Scheduled - OIT has scheduled maintenance for Wireless Connectivity. All campus Wireless connections will be unavailable for approximately 10 seconds during the maintenance window.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Wireless Connectivity visit OIT's web page: https://oit.duke.edu/what-we-do/services/wireless-network
Feb 10, 09:43 EST
Feb 12, 2017
Completed - The scheduled maintenance has been completed.
Feb 12, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 06:30 EST
Scheduled - ePrint will be unavailable for approximately 1 and a half hours during the maintenance window.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about ePrint visit OIT's web page: https://oit.duke.edu/what-we-do/applications/eprint
Feb 8, 11:22 EST
Feb 11, 2017

No incidents reported.

Feb 10, 2017
Resolved - The inbound mail delivery issue has been resolved.

If you are still experiencing service issues please contact the OIT Service Desk: https://oit.duke.edu/help
Feb 10, 14:35 EST
Identified - OIT is aware of and investigating issues with inbound mail delivery from external sources.

OIT staff are aware of the problem and are working to restore service. If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Office 365 visit OIT's web page: https://oit.duke.edu/what-we-do/applications/office-365
Feb 10, 12:14 EST
Resolved - The issue with Shib has been resolved.

If you are still experiencing service issues please contact the OIT Service Desk: https://oit.duke.edu/help
Feb 10, 08:38 EST
Investigating - OIT is investigating potential Shib login issues.

If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Shib visit OIT's web page: https://oit.duke.edu/what-we-do/applications/shibboleth
Feb 10, 08:21 EST
Completed - The scheduled maintenance has been completed.
Feb 10, 06:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 06:00 EST
Scheduled - Maintenance has been scheduled for West Campus Wireless. The maintenance will only impact users connected to the DukeOpen wireless network. There will be a brief, 10-20 second period where users will lose their connection to DukeOpen before being reconnected.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Wireless Connectivity visit OIT's web page: https://oit.duke.edu/what-we-do/services/wireless-network
Feb 9, 11:02 EST
Feb 9, 2017
Completed - The scheduled maintenance has been completed.
Feb 9, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 05:00 EST
Scheduled - Wireless Connectivity will be unavailable for all West Campus Buildings, for approximately 1 minute, during the maintenance window.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Wireless Connectivity visit OIT's web page: https://oit.duke.edu/what-we-do/services/wireless-network
Feb 8, 11:10 EST
Completed - The scheduled maintenance has been completed.
Feb 9, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 05:00 EST
Scheduled - OIT has scheduled Core Network maintenance.

There is no anticipated service impact during the maintenance window. If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Core Network visit OIT's web page: https://oit.duke.edu/category/network
Feb 8, 11:16 EST
Completed - The scheduled maintenance has been completed.
Feb 9, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 05:00 EST
Scheduled - OIT has scheduled maintenance for Wireless Connectivity.

There is no anticipated service impact during the maintenance window. If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Wireless Connectivity visit OIT's web page: https://oit.duke.edu/what-we-do/services/wireless-network
Feb 1, 10:52 EST
Feb 8, 2017

No incidents reported.