All Systems Operational
Accounts and Email Operational
Active Directory Operational
Alumni Email Operational
Directory Services Operational
Email Alias Operational
Grouper Operational
Kerberos Operational
Mail Transport and Routing Operational
NetID Operational
OneLink Operational
Self Service Tools Operational
Service Desk Utilities Operational
Shibboleth Operational
Sponsored Guest Tool Operational
Collaboration and Communication Operational
911 Calls Operational
Call Center Services Operational
Call Recording Operational
CampusVision Operational
Cellular Infrastructure (DAS) Operational
Duke Box Operational
Digital Signage Operational
DukeWiki Operational
Electronic Fax Operational
Emergency Notifications Operational
Jabber Operational
Microsoft Teams Operational
Office 365 Operational
OneDrive For Business Operational
Phone Services Operational
Phone, Web, and Video Conferencing Operational
Qualtrics Operational
Scholars@Duke Operational
SharePoint Operational
Sympa Operational
Voice Mail Operational
Zoom Meetings Operational
DukeCard Operational
DukeCard Operational
Endpoint Management Operational
BigFix Operational
Jamf Pro Operational
SCCM Operational
Information Systems and Automation Operational
API Healthcare Operational
ImageNow Operational
PeopleSoft Operational
Research Computing Operational
SAP Operational
Duke@Work Portal Operational
Tableau Operational
Network Operational
Core Network Operational
Data Center Network Operational
DukeBlue Operational
eduRoam Operational
Network Registration Operational
Public Internet Operational
VPN Operational
Other Operational
Other Operational
Printing and Labs Operational
ePrint Operational
Gitlab Operational
3DprinterOS Operational
Security Operational
LastPass Operational
Multi-Factor Authentication Operational
Network Firewall Operational
Phishing Alert Operational
Security Alert Operational
Certificate Issuance Operational
Teaching and Learning Tools Operational
Coursera Operational
DukeCapture Operational
LinkedIn Learning Operational
Sakai Operational
Software License Management Operational
Toolkits Operational
Warpwire Operational
Virtualization and Storage Operational
Database Hosting and Administration Operational
Data Storage Operational
Load Balancing Operational
NAS Operational
Rubrik Backup Operational
Virtual Server Hosting Operational
Web and Applications Operational
Duke Today Operational
Main Duke Website (www.duke.edu) Operational
MyDuke Operational
Sites@Duke (Wordpress) Operational
Wireless and Wired Connectivity Operational
West Campus Buildings Operational
Central Campus Buildings Operational
East Campus Buildings Operational
Remote/Off Campus Buildings Operational
West Campus Residence Halls Operational
Central Campus Residence Halls Operational
East Campus Residence Halls Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Various Locations - Network Maintenance Sep 28, 22:00 - Sep 29, 06:00 EDT
The locations listed below have Network maintenance scheduled. There will be a 20 minute loss of network connectivity during the maintenance window.

1515 Hull
1517 Hull
2101 Campus Drive
2106 Campus Drive
2111 Campus Drive
2114 Campus Drive
2117 Campus Drive
2122 Campus Drive
300 Alexander
300 Swift Apartments
301 Swift Apartments
306 Alexander
402 Oregon
406 Oregon
406 Swift
408 Swift
410 Swift
614 Chapel Drive
705 Broad Street
ADF
Alumni Events
Alumni Forlines
Alumni Office
Arts Buildings
ATC Noell
ATC Lucky Strike
ATC Power House
ATC Washington
Baldwin
Biddle Music

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Posted on Sep 23, 14:08 EDT
Various Locations - Network Maintenance Sep 29, 22:00 - Sep 30, 06:00 EDT
The locations listed below have Network maintenance scheduled. There will be a 20 minute loss of network connectivity during the maintenance window.

Biosci
Bishop
Bivins
Branson
Bridges
Brodie Gym
Brown Store
Carpentry Shop
East House
Chapel
Child Care
Chiller Plant 1
Chiller Plant 3
Ciemas
Craven Quad
Crown Quad
Fitz East K18
Devils Den
DHN T402
Doris Duke
Smart House
Duke Gardens
Duke Store
One City Center
East Duke
East Union

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Posted on Sep 23, 14:09 EDT
Various Locations - Network Maintenance Sep 30, 22:00 - Oct 1, 06:00 EDT
The locations listed below have Network maintenance scheduled. There will be a 20 minute loss of network connectivity during the maintenance window.

East Campus Service Facilities
East Campus Steam Plant
FEL
Primate
Franklin Center
Freeman Center
French Science
Friedl
Fuqua
GHRB
Duke Press - Golden Drive
Halftime House
Hollows Dorm

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Posted on Sep 23, 14:11 EDT
Various Locations - Network Maintenance Oct 1, 22:00 - Oct 2, 06:00 EDT
The locations listed below have Network maintenance scheduled. There will be a 20 minute loss of network connectivity during the maintenance window.

Kangaroo
Langford
Langauges
Law School
Lilly Library
Lyndhurst
Mill Village
Nanaline
Nasher Art
NC Mutual
Old Chemistry
Paint Shop
Pascal Field House
Physics
Phytotron
Pre major
Primate
Rubenstein
Sanford

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Posted on Sep 23, 14:13 EDT
Various Locations - Network Maintenance Oct 5, 22:00 - Oct 6, 06:00 EDT
The locations listed below have Network maintenance scheduled. There will be a 20 minute loss of network connectivity during the maintenance window.

Smith Warehouse
Softball
Substation 5
Surplus
Telcom 120
Transportation
TUNL
West Brooke
West Grounds
Brodie Center
White Lecture
Williams Field
Wannamaker Dorm
Wallace Wade Tower - East Bath
YOH

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Posted on Sep 23, 14:15 EDT
Past Incidents
Sep 28, 2020

No incidents reported today.

Sep 27, 2020
Resolved - OIT has monitored the service and can confirm that the issue with 300 Swift Ave Residence - Network has been resolved.

If you are still experiencing service issues please contact the OIT Service Desk: https://oit.duke.edu/help
Sep 27, 12:42 EDT
Monitoring - OIT will continue to monitor the service but initial indications are that the issue with 300 Swift Ave Residence - Network has been resolved.

If you are still experiencing service issues please report those to the OIT Service Desk: https://oit.duke.edu/help
Sep 27, 09:57 EDT
Identified - OIT has identified a network outage 300 Swift Ave Residence. OIT staff are currently working to restore service.

If you would like to report additional service impacts please contact the OIT Service Desk: https://oit.duke.edu/help
Sep 27, 08:47 EDT
Sep 26, 2020
Resolved - OIT has monitored the service and can confirm that the issue with 300 Swift Ave network connectivity has been resolved.

If you are still experiencing service issues please contact the OIT Service Desk: https://oit.duke.edu/help
Sep 26, 18:48 EDT
Monitoring - OIT will continue to monitor the service but initial indications are that the issue with 300 Swift Ave Network connectivity has been resolved.

If you are still experiencing service issues please report those to the OIT Service Desk: https://oit.duke.edu/help
Sep 26, 17:23 EDT
Identified - OIT staff are working to restore service but there is no estimated time to resolution. Network connectivity at this location is currently down.

If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk: https://oit.duke.edu/help
Sep 26, 15:28 EDT
Investigating - OIT is investigating reports of a possible network outage 300 Swift Ave. We will post additional details as they become available.

If you would like to report additional service impacts please contact the OIT Service Desk: https://oit.duke.edu/help
Sep 26, 14:17 EDT
Sep 25, 2020
Resolved - OIT has monitored the service and can confirm that the issue with API Healthcare has been resolved.

If you are still experiencing service issues please contact the OIT Service Desk: https://oit.duke.edu/help
Sep 25, 09:47 EDT
Monitoring - OIT will continue to monitor the service but initial indications are that the issue with API Healthcare has been resolved. Please note that it will take time for clockings to appear on time cards as many are queued up.

If you are still experiencing service issues please report those to the OIT Service Desk: https://oit.duke.edu/help
Sep 25, 09:04 EDT
Identified - OIT has confirmed a service issue with API Healthcare. API Healthcare is experiencing network related performance issues.

OIT staff are working to restore service but there is no estimated time to resolution.

If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk: https://oit.duke.edu/help
Sep 25, 08:27 EDT
Sep 24, 2020
Resolved - OIT has monitored the service and can confirm that the issue with Self Service Tools has been resolved.

If you are still experiencing service issues please contact the OIT Service Desk: https://oit.duke.edu/help
Sep 24, 17:04 EDT
Monitoring - OIT will continue to monitor the service but initial indications are that the issue with Self Service Tools has been resolved.

If you are still experiencing service issues please report those to the OIT Service Desk: https://oit.duke.edu/help
Sep 24, 16:38 EDT
Identified - OIT has confirmed a service issue with Self Service Tools password changes. Duke Health users are able to change their passwords, but may experience problems logging into different applications due to issues with back end syncing.

OIT staff are working to restore service but there is no estimated time to resolution.

If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Self Service Tools visit: https://oit.duke.edu/what-we-do/services/self-service-tools
Sep 24, 15:38 EDT
Sep 23, 2020

No incidents reported.

Sep 22, 2020
Completed - The scheduled maintenance has been completed.
Sep 22, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 09:01 EDT
Scheduled - Rubrik will be unavailable for approximately 4 hours during the maintenance window. No NAS backups will be able to be performed, and no restores of NAS backups will be able to be performed for the duration of the maintenance.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Rubrik visit OIT's web page: https://oit.duke.edu/what-we-do/applications/rubrik-and-backup-manager
Sep 21, 13:22 EDT
Sep 21, 2020

No incidents reported.

Sep 20, 2020

No incidents reported.

Sep 19, 2020
Completed - The scheduled maintenance has been completed.
Sep 19, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 06:01 EDT
Scheduled - The SISS PeopleSoft applications listed below will be unavailable during the maintenance window:

Dukehub.duke.edu
csrpt.siss.duke.edu
soc.siss.duke.edu
m.siss.duke.edu

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about PeopleSoft Interaction Hub and Campus Solutions visit OIT's web page: http://sissoffice.duke.edu
Sep 16, 10:12 EDT
Sep 18, 2020
Completed - The scheduled maintenance has been completed.
Sep 18, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 20:00 EDT
Scheduled - The locations listed below have Network maintenance scheduled. There will be a 20 minute loss of network connectivity during the maintenance window.

Newman Catholic
Pegram Parking Lot
Pegram Dorm
Perkins Library
PG1 Parking Garage
PG2 Parking Garage
PG3 Parking Garage
PG4 Parking Garage
PG9 Parking Garage
PG10 Parking Garage
Physics Server Room (004 and 027)
Sanford Parking Lot
Schwartz Butters
Scott Family Pavilion

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Sep 9, 14:44 EDT
Sep 17, 2020
Completed - The scheduled maintenance has been completed.
Sep 17, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 21:00 EDT
Scheduled - The locations listed below have Network maintenance scheduled. There will be a 20 minute loss of network connectivity during the maintenance window.

Intramural
Jarvis Dorm
JBD Hotel
Jordan Building (Police Department)
Kangaroo
Kennedy Center
Keohane Dorm
Kilgo Quad
LSRC
Murray
NC1 F37 Cabinet
North Building

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Sep 9, 14:41 EDT
Sep 16, 2020
Resolved - OIT has monitored the service and can confirm that the issue with LastPass has been resolved.

If you are still experiencing service issues please contact the OIT Service Desk: https://oit.duke.edu/help
Sep 16, 12:47 EDT
Monitoring - OIT will continue to monitor the service but initial indications are that the issue with LastPass has been resolved.

If you are still experiencing service issues please report those to the OIT Service Desk: https://oit.duke.edu/help
Sep 16, 10:30 EDT
Identified - The vendor has confirmed a service issue with LastPass: https://status.lastpass.com/incidents/9n91m5yq72dx

If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk: https://oit.duke.edu/help
Sep 16, 10:13 EDT
Investigating - OIT staff are currently investigating reports of service issues with LastPass. We will post additional details as they become available.

If you would like to report additional service impacts please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about LastPass visit OIT's web page: https://oit.duke.edu/what-we-do/applications/lastpass
Sep 16, 10:07 EDT
Completed - The scheduled maintenance has been completed.
Sep 16, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 21:00 EDT
Scheduled - The locations listed below have Network maintenance scheduled. There will be a 20 minute loss of network connectivity during the maintenance window.

Elder Parking Lot
Environmental Hall
Epworth Dorm
Erwin Mill
Events Pavilion
Fitz East G18
Flower Parking Lot
Flowers
Forest History
Fossil Lab
French Science 1229
Gilbert Addoms Dorm
Giles Dorm
Gross Hall
Gross Hall Parking Lot
Hart House (President House)
Hock Plaza Parking Garage
House FF
House GG
House HH
House L
Hudson

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Sep 9, 14:38 EDT
Sep 15, 2020
Sep 14, 2020

No incidents reported.