All Systems Operational
Accounts and Email Operational
Active Directory Operational
Alumni Email Operational
Directory Services Operational
Email Alias Operational
Grouper Operational
Kerberos Operational
Mail Transport and Routing Operational
NetID Operational
OneLink Operational
Self Service Tools Operational
Service Desk Utilities Operational
Shibboleth Operational
Sponsored Guest Tool Operational
Collaboration and Communication Operational
911 Calls Operational
Call Center Services Operational
Call Recording Operational
Campus Vision Operational
Duke Box Operational
Digital Signage Operational
DukeWiki Operational
Electronic Fax Operational
Emergency Notifications Operational
Jabber Operational
Office 365 Operational
OneDrive For Business Operational
Phone Services Operational
Phone, Web, and Video Conferencing Operational
Qualtrics Operational
Scholars@Duke Operational
SharePoint Operational
Sympa Operational
Voice Mail Operational
DukeCard Operational
DukeCard Operational
Endpoint Management Operational
BigFix Operational
Casper Operational
SCCM Operational
Information Systems and Automation Operational
API Healthcare Operational
ImageNow Operational
PeopleSoft Operational
Research Computing Operational
SAP Operational
Duke@Work Portal Operational
Tableau Operational
Network Operational
Core Network Operational
Data Center Network Operational
DukeBlue Operational
eduRoam Operational
Network Registration Operational
Public Internet Operational
VPN Operational
Other Operational
Other Operational
Printing and Labs Operational
ePrint Operational
Gitlab Operational
3DprinterOS Operational
Security Operational
LastPass Operational
Multi-Factor Authentication Operational
Network Firewall Operational
Phishing Alert Operational
Security Alert Operational
Teaching and Learning Tools Operational
Coursera Operational
DukeCapture Operational
Lynda.com Operational
Sakai Operational
Software License Management Operational
Toolkits Operational
Warpwire Operational
Virtualization and Storage Operational
Database Hosting and Administration Operational
Data Storage Operational
Load Balancing Operational
NAS Operational
TSM Backup Operational
Virtual Server Hosting Operational
Web and Applications Operational
Duke Today Operational
Main Duke Website (www.duke.edu) Operational
MyDuke Operational
Sites@Duke (Wordpress) Operational
Wireless and Wired Connectivity Operational
West Campus Buildings Operational
Central Campus Buildings Operational
East Campus Buildings Operational
Remote/Off Campus Buildings Operational
West Campus Residence Halls Operational
Central Campus Residence Halls Operational
East Campus Residence Halls Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 23, 2019

No incidents reported today.

Mar 22, 2019

No incidents reported.

Mar 21, 2019
Completed - The scheduled maintenance has been completed.
Mar 21, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 01:00 EDT
Scheduled - API Healthcare (Time and Attendance and Scheduling) will be unavailable for regularly scheduled maintenance.

Employees will be able to use the badge readers during the maintenance but the remainder of the application will be unavailable. This includes all time and attendance, scheduling, quickbadge and timecall functionality.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Mar 18, 07:17 EDT
Mar 20, 2019
Completed - The scheduled maintenance has been completed.
Mar 20, 21:00 EDT
Verifying - The NAS maintenance has been completed successfully. Please begin testing and notify the OIT Service Desk (919-684-2200) if any issues are discovered.
Mar 20, 15:14 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 20:00 EDT
Scheduled - NAS maintenance has been scheduled for the following hosts:
• cx4-fe-nas01.oit.duke.edu
• homedir.oit.duke.edu
• oit-arch-fe11.oit.duke.edu
• oit-nas-fe01.oit.duke.edu
• oit-nas-fe02.oit.duke.edu
• oit-nas-fe05.oit.duke.edu
• oit-nas-fe10.oit.duke.edu
• oit-nas-fe11.oit.duke.edu
• secure-nas-fe01.oit.duke.edu
• secure-nas-fe11.oit.duke.edu
• ssri-nas-fe01.oit.duke.edu
• ssri-nas-fe11.oit.duke.edu
• tts-nas.oit.duke.edu

NAS hosts NOT affected by this maintenance include:
• oit-nas-arch-*
• oit-nas-fe03.oit.duke.edu
• oit-nas-fe12.oit.duke.edu
• oit-nas-fe13.oit.duke.edu
• oit-nas-nb01.oit.duke.edu
• oit-nas-nb02.oit.duke.edu
• oit-nas-nb12.oit.duke.edu
• oit-nas-tel11.oit.duke.edu
• oit-nas-tsm-*

Users may experience brief interruptions in their ability to connect to NAS file systems during the 3 rolling reboots that are required.

For information on how to test your NAS share visit the following link: https://duke.service-now.com/kb_view.do?sysparm_article=KB0027903

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about NAS visit OIT's web page: https://oit.duke.edu/help/articles/nas-archive
Mar 13, 13:17 EDT
Completed - The scheduled maintenance has been completed.
Mar 20, 09:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 08:30 EDT
Scheduled - Wireless and wired connectivity in CIEMAS (101 Science Drive) maybe intermittently unavailable due to planned building generator testing by Facilities Management.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Mar 13, 09:23 EDT
Mar 18, 2019

No incidents reported.

Mar 17, 2019
Completed - The scheduled maintenance has been completed.
Mar 17, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 00:00 EDT
Scheduled - Self Service Tools will be unavailable for approximately 4 hours during the maintenance window.

Users will not be able to update their passwords via the Account Self Service page (https://idms-web.oit.duke.edu/portal/web/) during the maintenance.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Self Service Tools visit OIT's web page: https://oit.duke.edu/what-we-do/services/self-service-tools
Mar 6, 10:56 EST
Mar 16, 2019
Completed - The scheduled maintenance has been completed.
Mar 16, 14:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 06:00 EDT
Scheduled - The SISS PeopleSoft applications listed below will be unavailable from 6:00AM until approximately 2 PM for maintenance on Saturday, 3/16/19.

Dukehub.duke.edu
soc.siss.duke.edu
Applicants.siss.duke.edu

The reporting environment csrpt.siss.duke.edu will be unavailable from 6 AM Saturday, 3/16/19, through Sunday, 3/17/19 at 9AM.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about PeopleSoft Interaction Hub and Campus Solutions visit OIT's web page: http://sissoffice.duke.edu
Mar 13, 10:25 EDT
Mar 15, 2019
Completed - The scheduled maintenance has been completed.
Mar 15, 07:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 20:00 EDT
Scheduled - As part of an upgrade to the entire campus wide DAS system the following buildings will experience a 60-90 second interruption in cellular service. The main hospitals will not be impacted during the upgrade.

Buildings:

School of Nursing
Trent
Hanes House
Seeley Mudd

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Mar 12, 08:48 EDT
Completed - The scheduled maintenance has been completed.
Mar 15, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 21:30 EDT
Scheduled - Call Center Services has maintenance scheduled. No calls will be affected and no phones will be restarted, but active ACD agents may need to log back in if they are logged out during the maintenance window.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Call Center Services visit OIT's web page: https://oit.duke.edu/what-we-do/services/call-center-services
Mar 6, 10:53 EST
Mar 14, 2019
Completed - The scheduled maintenance has been completed.
Mar 14, 07:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 20:00 EDT
Scheduled - As part of an upgrade to the entire campus wide DAS system the following buildings will experience a 60-90 second interruption in cellular service. The main hospitals will not be impacted during the upgrade.

Buildings:

Allen
Langford
Westbrook
Language Center
Social Science
Telcom
Gray
Old Chem
West Campus Tunnel
Perkins Library
West Campus Steam Plant
Sociology
Decker
Mitchell
Edens 2-A
Edens 2-C
Edens 1-A
Edens 1-B
Edens 1-C
Wannamaker
Crowell
Few
Craven
K-4 Dorm
Keohane
Kilgo
Sanford
Bryan Center
Rubenstein
Flowers/Page
West Campus Union
Chapel
Penn Pavilion
Student Health
Gross Chem
Cancer Isolation
GSRB I
SORF
Hudson Eye
Global Health
Wadsworth Eye
North
Albert Eye Research
Research Park 1
Research Park 4
Research Park 3
MSRB I
MSRB II


If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Mar 11, 10:29 EDT
Resolved - OIT has monitored the service and can confirm that the issue with Frontier Analog Services has been resolved.

If you are still experiencing service issues please contact the OIT Service Desk: https://oit.duke.edu/help
Mar 14, 03:38 EDT
Update - We are continuing to work on a fix for this issue.
Mar 13, 18:39 EDT
Identified - Frontier Analog services to the Durham campus have a confirmed service outage due to an off campus cable cut. Confirmed services that are impacted include:

-Hospital backup emergency phones
-DSL lines for various campus credit card machines
-ATM connections
-ISDN lines to Bryan Center, News and Communication, and the Chapel
-Analog lines to athletics
-Impacts a portion credit card machines in the campus hospital, clinics, Synderman, and other buildings

OIT is working with the carrier to restore service, but there is no estimated time to resolution.

If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk: https://oit.duke.edu/help
Mar 13, 18:38 EDT
Mar 13, 2019
Completed - The scheduled maintenance has been completed.
Mar 13, 09:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 08:30 EDT
Scheduled - Wireless and wired connectivity in the LSRC (308 Research Drive) maybe intermittently unavailable due to planned building generator testing by Facilities Management.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Mar 11, 09:36 EDT
Completed - The scheduled maintenance has been completed.
Mar 13, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 05:00 EDT
Scheduled - OIT has scheduled maintenance for the Fitz East data center network.

OIT Network Engineering will be migrating a portion of the data center network infrastructure in the Fitz East data center to new network equipment.

There is no anticipated service impact during the migration but if you experience issues during or after the maintenance window please contact the OIT Service Desk: https://oit.duke.edu/help
Mar 12, 09:06 EDT
Mar 12, 2019
Completed - The scheduled maintenance has been completed.
Mar 12, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 05:00 EDT
Scheduled - OIT has scheduled maintenance for the Fitz East data center network.

OIT Network Engineering will be migrating a portion of the data center network infrastructure in the Fitz East data center to new network equipment.

There is no anticipated service impact during the migration but if you experience issues during or after the maintenance window please contact the OIT Service Desk: https://oit.duke.edu/help
Mar 11, 12:34 EDT
Mar 11, 2019
Completed - The scheduled maintenance has been completed.
Mar 11, 14:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 09:00 EDT
Scheduled - ePrint maintenance has been scheduled. ePrint will be unavailable during the maintenance window.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about ePrint visit OIT's web page: https://oit.duke.edu/what-we-do/applications/eprint
Mar 6, 10:51 EST
Resolved - OIT has monitored the service and can confirm that the issue with the VPN has been resolved.

If you are still experiencing service issues please contact the OIT Service Desk: https://oit.duke.edu/help
Mar 11, 09:26 EDT
Monitoring - OIT will continue to monitor the service but initial indications are that the issue with VPN has been resolved.

If you are still experiencing service issues please report those to the OIT Service Desk: https://oit.duke.edu/help
Mar 11, 07:14 EDT
Update - All VPN contexts should be working again except for the 'default' context.

If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk: https://oit.duke.edu/help
Mar 11, 07:08 EDT
Identified - OIT has confirmed a service issue with VPN. Users are unable to log in.

OIT staff are working to restore service but there is no estimated time to resolution.

If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk: https://oit.duke.edu/help
Mar 11, 06:49 EDT
Investigating - OIT staff are currently investigating reports of service issues with VPN. Users may not be able to log in. We will post additional details as they become available.

If you would like to report additional service impacts please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about the VPN visit OIT's web page: https://oit.duke.edu/what-we-do/services/vpn
Mar 11, 06:28 EDT
Completed - The scheduled maintenance has been completed.
Mar 11, 06:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 05:31 EDT
Scheduled - OIT has scheduled maintenance for the Fitz East data center network.

OIT Network Engineering will be migrating the load balancer infrastructure in the Fitz East data center to new data center network equipment.

There is no anticipated service impact during the migration but if you experience issues during or after the maintenance window please contact the OIT Service Desk: https://oit.duke.edu/help
Mar 8, 13:20 EST
Mar 10, 2019
Completed - The scheduled maintenance has been completed.
Mar 10, 07:15 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 06:45 EDT
Scheduled - ePrint Mobile Print maintenance has been scheduled. Email submissions to mobile print will be unavailable during the maintenance window. Regular ePrint submissions (pop-up client submissions), Mobile Print web submissions, and Mobile print app submissions (iOS and Android) should not be impacted by the maintenance.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about ePrint visit OIT's web page: https://oit.duke.edu/what-we-do/applications/eprint
Mar 6, 10:40 EST
Mar 9, 2019
Completed - The scheduled maintenance has been completed.
Mar 9, 14:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 06:01 EST
Scheduled - The SISS PeopleSoft applications listed below will be unavailable from 6:00AM until approximately 2 PM for maintenance on Saturday, 3/9/19.

Dukehub.duke.edu
soc.siss.duke.edu
Applicants.siss.duke.edu

The reporting environment csrpt.siss.duke.edu will be unavailable from 6 AM Saturday, 3/9/19, through Sunday, 3/10/19 at 9AM.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about PeopleSoft Interaction Hub and Campus Solutions visit OIT's web page: http://sissoffice.duke.edu
Mar 6, 11:07 EST