All Systems Operational

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Accounts and Email Operational
Active Directory Operational
Alumni Email Operational
Directory Services Operational
Email Alias Operational
Grouper Operational
Kerberos Operational
Mail Transport and Routing Operational
NetID Operational
OneLink Operational
Self Service Tools Operational
Service Desk Utilities Operational
Shibboleth Operational
Sponsored Guest Tool Operational
Collaboration and Communication Operational
911 Calls Operational
Call Center Services Operational
Call Recording Operational
Duke Box Operational
Digital Signage Operational
DukeWiki Operational
Electronic Fax Operational
Emergency Notifications Operational
Jabber Operational
Office 365 Operational
OneDrive For Business Operational
Phone Services Operational
Phone, Web, and Video Conferencing Operational
Qualtrics Operational
Scholars@Duke Operational
SharePoint Operational
Sympa Operational
Voice Mail Operational
DukeCard Operational
DukeCard Operational
Information Systems and Automation Operational
API Healthcare Operational
ImageNow Operational
PeopleSoft Operational
SAP Operational
SAP - Duke@Work Portal Operational
Tableau Operational
Network Operational
Core Network Operational
Data Center Network Operational
DukeBlue Operational
eduRoam Operational
Network Registration Operational
Public Internet Operational
VPN Operational
Wired Connectivity Operational
Wireless Connectivity Operational
Other Operational
Other Operational
Printing and Labs Operational
ePrint Operational
Gitlab Operational
3DprinterOS Operational
Security Operational
LastPass Operational
Multi-Factor Authentication Operational
Network Firewall Operational
Phishing Alert Operational
Security Alert Operational
Teaching and Learning Tools Operational
Coursera Operational
DukeCapture Operational
Lynda.com Operational
Sakai Operational
Software License Management Operational
Toolkits Operational
Warpwire Operational
Virtualization and Storage Operational
Database Hosting and Administration Operational
Data Storage Operational
Load Balancing Operational
NAS Operational
TSM Backup Operational
Virtual Server Hosting Operational
Web and Applications Operational
Duke Today Operational
Main Duke Website (www.duke.edu) Operational
MyDuke Operational
Sites@Duke (Wordpress) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 28, 2017

No incidents reported today.

May 27, 2017

No incidents reported.

May 26, 2017

No incidents reported.

May 25, 2017
Completed - The scheduled maintenance has been completed.
May 25, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 05:00 EDT
Scheduled - OIT has scheduled VPN maintenance.

There is no anticipated service impact during the maintenance window. If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about VPN visit OIT's web page: https://oit.duke.edu/what-we-do/services/vpn
May 24, 08:30 EDT
May 24, 2017
Resolved - This incident has been resolved.
May 24, 18:41 EDT
Identified - Most of Central Campus is currently experiencing a power outage.

Work is being done to restore power. If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk: https://oit.duke.edu/help
May 24, 14:49 EDT
May 23, 2017
Completed - The scheduled maintenance has been completed.
May 23, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 09:00 EDT
Scheduled - OIT has scheduled maintenance for Splunk.

There is no anticipated service impact during the maintenance window. If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Splunk visit OIT's web page: https://oit.duke.edu/what-we-do/applications/splunk
May 10, 11:06 EDT
May 22, 2017
Completed - The scheduled maintenance has been completed.
May 22, 15:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 13:01 EDT
Scheduled - Due to planned FMD maintenance wired and wireless connectivity will be intermittently unavailable in the East Campus residence halls.
May 15, 08:14 EDT
May 21, 2017

No incidents reported.

May 20, 2017
Completed - The scheduled maintenance has been completed.
May 20, 23:57 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 16:00 EDT
Scheduled - SAP will undergo an extended downtime period for scheduled maintenance from Friday, May 19 at 4:00 p.m. until Sunday, May 21 at noon. During this maintenance windows, users will not be able to access SAP via either the Duke@Work portal or the SAPGui desktop client – including Business Warehouse.

All SAPGui desktop clients must be updated to the most recent version (7.40p12). The update is available at https://software.duke.edu. and includes updates required to use SAPGui after the May 19-21 maintenance window as well as required security patches.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about SAP visit OIT's web page: https://oit.duke.edu/what-we-do/services/sap-systems
May 3, 15:12 EDT
Completed - The scheduled maintenance has been completed.
May 20, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 05:00 EDT
Scheduled - PeopleSoft Interaction Hub and Campus Solutions (aka DukeHub, ACES, STORM, Applicant Access, Guest Access) will be unavailable from 5 AM until approximately 5 PM for maintenance.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about PeopleSoft Interaction Hub and Campus Solutions visit OIT's web page: http://sissoffice.duke.edu
May 19, 11:00 EDT
Completed - The scheduled maintenance has been completed.
May 20, 14:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 06:00 EDT
Scheduled - Tableau will be unavailable for approximately 7 hours during the maintenance window.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Tableau visit the following link: https://tableau.duke.edu/
May 17, 11:17 EDT
Completed - The scheduled maintenance has been completed.
May 20, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 00:00 EDT
Scheduled - Lynda.com will be unavailable for approximately 3 hours during the maintenance window.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Lynda.com visit OIT's web page: https://oit.duke.edu/what-we-do/applications/lyndacom
May 4, 08:36 EDT
May 18, 2017
Completed - The scheduled maintenance has been completed.
May 18, 14:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 13:00 EDT
Scheduled - Due to planned FMD maintenance wired and wireless connectivity will be intermittently unavailable in the West Campus residence halls.
May 15, 08:11 EDT
Completed - The scheduled maintenance has been completed.
May 18, 07:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 05:30 EDT
Scheduled - OIT has scheduled maintenance for Core Network.

There is no anticipated service impact during the maintenance window. If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Core Network visit OIT's web page: https://oit.duke.edu/category/network
May 17, 11:14 EDT
Completed - The scheduled maintenance has been completed.
May 18, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 22:00 EDT
Scheduled - OIT has scheduled maintenance for the Call Center environment.

Agents may be logged out during the maintenance and will have to log back into the system. No active calls will be dropped.

If you have any questions about the maintenance please contact the OIT Service Desk: http://oit.duke.edu/help/index.php
May 17, 13:32 EDT
May 16, 2017

No incidents reported.

May 15, 2017
Resolved - If you have questions about this update, please contact Duke's IT Security Office at security@duke.edu.
May 15, 10:45 EDT
Monitoring - Duke’s IT Security Office is warning users about a new strain of ransomware that is shutting down computers all over the world. While Duke is taking steps to block the attack at the network level, Duke users should make sure that their Windows systems are up-to-date and be especially suspicious of any PDF files transmitted via email. If you receive any suspicious email, please contact security@duke.edu.

Visit security.duke.edu to learn more about this ransomware attack. If you have questions about this update, please contact Duke's IT Security Office at security@duke.edu.
May 12, 17:07 EDT
May 14, 2017

No incidents reported.