All Systems Operational

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Accounts and Email Operational
Active Directory Operational
Alumni Email Operational
Directory Services Operational
Email Alias Operational
Group Manager Operational
Kerberos Operational
Mail Transport and Routing Operational
NetID Operational
OneLink Operational
Self Service Tools Operational
Service Desk Utilities Operational
Shibboleth Operational
Sponsored Guest Tool Operational
Artificial Intelligence (AI) Operational
AI Gateway Operational
ChatGPT Edu Operational
Duke AI Chat Operational
DukeGPT Operational
Microsoft 365 Copilot Operational
MyGPT Builder Operational
Collaboration and Communication Operational
911 Calls Operational
Call Center Services Operational
Call Recording Operational
CampusVision Operational
Cellular Infrastructure (DAS) Operational
Cvent Operational
Digital Signage Operational
Duke Box Operational
Duke Notify Operational
DukeWiki Operational
Electronic Fax Operational
Emergency Notifications Operational
Emma Operational
EMS Operational
Jabber Operational
Jira Operational
Microsoft Teams Operational
Microsoft 365 Operational
OneDrive For Business Operational
Phone Services Operational
Phone, Web, and Video Conferencing Operational
Qualtrics Operational
Scholars@Duke Operational
SharePoint Operational
Sympa Operational
Voice Mail Operational
Zoom Meetings Operational
DukeCard Operational
DukeCard Operational
Endpoint Management Operational
BigFix Operational
Jamf Pro Operational
Microsoft Endpoint Configuration Manager Operational
Information Systems and Automation Operational
API Healthcare Operational
DukeHub (PeopleSoft) Operational
Duke@Work Portal Operational
Gift Records (gifts.duke.edu) Operational
Gitlab Operational
Kuali Build Operational
Perceptive Content (ImageNow) Operational
Research Computing Operational
SAP Operational
Tableau Operational
Network Operational
Core Network Operational
Data Center Network Operational
DukeBlue Operational
eduRoam Operational
Network Registration Operational
Public Internet Operational
VPN Operational
Other Operational
Other Operational
Printing and Labs Operational
ePrint Operational
3DprinterOS Operational
Security Operational
Certificate Issuance Operational
1Password Operational
Multi-Factor Authentication Operational
Network Firewall Operational
Phishing Alert Operational
Security Alert Operational
Splunk Operational
Teaching and Learning Tools Operational
Canvas Operational
Container Manager (CMGR Coursework Containers) Operational
Coursera Operational
Kits Operational
LinkedIn Learning Operational
Panopto Operational
Software License Management Operational
Virtual Computing Manager (VCM Coursework VMs) Operational
Warpwire Operational
Virtualization and Storage Operational
Clockworks Operational
Database Hosting and Administration Operational
Data Storage Operational
Load Balancing Operational
Log Analysis Operational
NAS Operational
OpenShift Operational
Rubrik Backup Operational
Virtual Server Hosting Operational
Web and Applications Operational
Duke Today Operational
DukeMobile Operational
Main Duke Website (www.duke.edu) Operational
MyDuke Operational
OIT Web Site Operational
Sites@Duke Express (WordPress) Operational
Sites@Duke Pro Operational
Wireless and Wired Connectivity Operational
West Campus Buildings Operational
Central Campus Buildings Operational
East Campus Buildings Operational
Remote/Off Campus Buildings Operational
West Campus Residence Halls Operational
Central Campus Residence Halls Operational
East Campus Residence Halls Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Network Firewall - Maintenance Jun 30, 2026 21:00-23:00 EDT

OIT has scheduled maintenance for the Network Firewall. There is no anticipated impact.

If you have any questions about the maintenance or if you experience an unexpected service impact, please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Network Firewall visit OIT's web page: https://oit.duke.edu/what-we-do/services/network-firewall
Posted on Jun 10, 2026 - 10:12 EDT
Jun 18, 2026

No incidents reported today.

Jun 17, 2026
Rubrik Backup - Maintenance
Completed - The scheduled maintenance has been completed.
Jun 17, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 11:00 EDT
Scheduled - Rubrik has maintenance scheduled. Backups and restores of backups will be unavailable during the maintenance window.

If you have any questions about the maintenance or if you experience an unexpected service impact, please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Rubrik visit OIT's web page: https://oit.duke.edu/what-we-do/applications/rubrik-and-backup-manager
Jun 17, 09:47 EDT
Jun 16, 2026
Atlassian/Confluence Wiki - Service Issue
Resolved - OIT has monitored the service and can confirm that the issue with the Atlassian/Confluence Wiki has been resolved.

If you are still experiencing service issues please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Jun 16, 13:35 EDT
Monitoring - OIT will continue to monitor the service but initial indications are that the issue with the Atlassian/Confluence wiki has been resolved.

If you are still experiencing service issues please report those to the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Jun 16, 11:54 EDT
Update - Atlassian has begun remediation efforts and is actively monitoring the recovery. We will provide an additional update once the issue is fully resolved.
Jun 16, 10:41 EDT
Identified - Atlassian has confirmed an ongoing issue impacting the Confluence wiki service:
https://confluence.status.atlassian.com/

There is no estimated time for resolution.
Jun 16, 10:07 EDT
Investigating - OIT staff are currently investigating reports of service issues with Atlassian/Confluence Wiki. Users might not be able to access wiki pages hosted at duke.atlassian.net.

We will post additional details as they become available.

If you would like to report additional service impacts please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.

For more information about Atlassian/Confluence wiki visit OIT's web page: https://oit.duke.edu/service/duke-wiki/
Jun 16, 09:58 EDT
Jun 15, 2026
Adobe Creative Cloud - Maintenance
Completed - The scheduled maintenance has been completed.
Jun 15, 23:59 EDT
Update - During the maintenance window, users may experience intermittent errors when ordering Adobe software, including Adobe Acrobat. The issue is expected to be resolved later this afternoon.
Jun 15, 11:56 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 00:00 EDT
Scheduled - OIT will be upgrading Adobe Creative Cloud to new product offerings that include enhanced AI features and additional capabilities. There will be no impact to existing files or user settings.

If you have any questions about the upgrade or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about the Abobe Creative Cloud upgrade visit OIT's web page: https://oit.duke.edu/news/adobe-creative-cloud-enhanced-ai-coming-june-15/
Jun 12, 09:59 EDT
Jun 14, 2026
ePrint - Maintenance
Completed - The scheduled maintenance has been completed.
Jun 14, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 07:00 EDT
Scheduled - OIT has scheduled maintenance for ePrint. Mobile Print will be unavailable during the maintenance window. Pop-up submissions will still be available.

If you have any questions about the maintenance or if you experience an unexpected service impact, please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about ePrint visit OIT's web page: https://oit.duke.edu/what-we-do/applications/eprint
Jun 3, 10:16 EDT
Jun 13, 2026

No incidents reported.

Jun 12, 2026
Updated Access to DukeHub/DKUHub (VPN No Longer Required)
Resolved - This incident has been resolved.
Jun 12, 13:37 EDT
Update - OIT has removed the VPN requirement for accessing DukeHub and DKUHub. Users may now connect directly without first establishing a Duke VPN session.

If you have questions please contact the OIT Service Desk: https://oit.duke.edu/help/
Jun 12, 09:41 EDT
Update - OIT has implemented a new access requirement for DukeHub (dukehub.duke.edu). To help protect your information, Duke now requires a VPN connection before accessing DukeHub or DKUHub.

Duke VPN Access to DukeHub or DKUHub

We want to ensure you are prepared for uninterrupted access to DukeHub.

Please be aware that access to DukeHub may require a connection to the Duke Virtual Private Network (VPN) if you are working from an off-campus or non-Duke network. This is particularly important during peak registration periods when secure, authenticated access is essential.

To connect to Duke's VPN:

1. Download and install the Cisco AnyConnect VPN client from the OIT Software site (available at https://oit.duke.edu/service/vpn/). If possible, download and install the client while on campus or before traveling.
2. Restart your computer after the successful install.
3. Open the Cisco AnyConnect application and connect to portal.duke.edu. Most users should select the "Default" option unless your department maintains its own VPN.
4. Complete the required Multi-Factor Authentication (MFA) prompt to establish your connection.
5. Once your session is complete, disconnect or quit the VPN client.

If you have questions about installation, departmental VPN options, or connection issues, please contact the OIT Service Desk for assistance: https://oit.duke.edu/help/

We appreciate your attention to this and want to ensure there are no barriers to accessing DukeHub when you need it most.

Related links:
VPN: https://oit.duke.edu/service/vpn/
Get Help: https://oit.duke.edu/help/
Jun 11, 06:02 EDT
Update - See details listed above
Jun 10, 16:17 EDT
Monitoring - See details listed above
Jun 9, 13:56 EDT
Jun 11, 2026
Dukehub - Maintenance
Completed - The scheduled maintenance has been completed.
Jun 11, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 17:00 EDT
Scheduled - OIT has scheduled maintenance for PeopleSoft Campus Solutions (Dukehub). Dukehub will be unavailable during the maintenance window.

If you have any questions about the maintenance or if you experience an unexpected service impact, please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about DukeHub visit the following web page: http://sissoffice.duke.edu/DukeHub/
Jun 10, 10:10 EDT
Jun 10, 2026
myphone.duke.edu - Maintenance
Completed - The scheduled maintenance has been completed.
Jun 10, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 17:00 EDT
Scheduled - OIT has scheduled maintenance for the myphone.duke.edu site. Users will not be able to access the site to manage call forwarding options.

If you have any questions about the maintenance or if you experience an unexpected service impact, please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about myphone.duke.edu visit OIT's web page: https://oit.duke.edu/help/articles/kb0032667/
Jun 3, 10:18 EDT
Jun 9, 2026
DNS - Maintenance
Completed - The scheduled maintenance has been completed.
Jun 9, 19:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 17:00 EDT
Scheduled - OIT has scheduled maintenance for DNS. There is no anticipated service impact.

If you have any questions about the maintenance or if you experience an unexpected service impact, please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about DNS visit OIT's web page: https://oit.duke.edu/service/domain-name-system-dns/
Jun 3, 10:21 EDT
Jun 8, 2026
TLS/SSL Certificate Issuance - Confirmed Service Issue
Resolved - OIT has monitored the service and can confirm that the issue with TLS/SSL certificate issuance has been resolved.

If you are still experiencing service issues please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Jun 8, 15:58 EDT
Monitoring - OIT will continue to monitor the service but initial indications are that the issue with TLS/SSL certificate issuance has been resolved.

If you are still experiencing service issues please report those to the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Jun 8, 14:55 EDT
Identified - Sectigo has confirmed a service issue with TLS/SSL certificates. Users may experience delays or failures when requesting or issuing certificates through the Sectigo Certificate Manager or Locksmith.

The vendor, Sectigo, is working to restore service but there is no estimated time to resolution.

If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.

For more information about TLS/SSL certificates visit OIT's web page: https://oit.duke.edu/service/ssl-certificate/
Jun 8, 14:13 EDT
Jun 7, 2026

No incidents reported.

Jun 6, 2026
Tableau, Perceptive Content (ImageNow), and Dukehub - Maintenance
Completed - The scheduled maintenance has been completed.
Jun 6, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 05:01 EDT
Scheduled - OIT has scheduled maintenance for Tableau, Perceptive Content (ImageNow), and Dukehub. These applications will be unavailable during the maintenance window.

If you have any questions about the maintenance or if you experience an unexpected service impact, please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about DukeHub visit the following web page: http://sissoffice.duke.edu/DukeHub/

For more information about Perceptive Content (ImageNow) visit OIT's web page: https://sissoffice.duke.edu/perceptive-content/

For more information about Tableau visit OIT's web page: https://sissoffice.duke.edu/tableau/
Jun 3, 10:20 EDT
Certificate Issuance - Maintenance
Completed - The scheduled maintenance has been completed.
Jun 6, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 05:00 EDT
Scheduled - Sectigo, Duke’s TLS/SSL certificate provider, has scheduled a data center switchover. During this period, users will be unable to request or receive new TLS/SSL certificates via the Sectigo Certificate Manager or Locksmith.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about certificate issuance visit OIT's web page: https://oit.duke.edu/service/ssl-certificate/
Jun 2, 08:37 EDT
Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

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