In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 21:01 EDT
Scheduled - Jira will be unavailable during the maintenance window.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Accounts and Email Operational
Active Directory Operational
Alumni Email Operational
Directory Services Operational
Email Alias Operational
Grouper Operational
Kerberos Operational
Mail Transport and Routing Operational
NetID Operational
OneLink Operational
Self Service Tools Operational
Service Desk Utilities Operational
Shibboleth Operational
Sponsored Guest Tool Operational
Collaboration and Communication Operational
911 Calls Operational
Call Center Services Operational
Call Recording Operational
Campus Vision Operational
Duke Box Operational
Digital Signage Operational
DukeWiki Operational
Electronic Fax Operational
Emergency Notifications Operational
Jabber Operational
Office 365 Operational
OneDrive For Business Operational
Phone Services Operational
Phone, Web, and Video Conferencing Operational
Qualtrics Operational
Scholars@Duke Operational
SharePoint Operational
Sympa Operational
Voice Mail Operational
DukeCard Operational
DukeCard Operational
Endpoint Management Operational
BigFix Operational
Jamf Pro Operational
SCCM Operational
Information Systems and Automation Operational
API Healthcare Operational
ImageNow Operational
PeopleSoft Operational
Research Computing Operational
SAP Operational
Duke@Work Portal Operational
Tableau Operational
Network Operational
Core Network Operational
Data Center Network Operational
DukeBlue Operational
eduRoam Operational
Network Registration Operational
Public Internet Operational
VPN Operational
Other Under Maintenance
Other Under Maintenance
Printing and Labs Operational
ePrint Operational
Gitlab Operational
3DprinterOS Operational
Security Operational
LastPass Operational
Multi-Factor Authentication Operational
Network Firewall Operational
Phishing Alert Operational
Security Alert Operational
Certificate Issuance Operational
Teaching and Learning Tools Operational
Coursera Operational
DukeCapture Operational
Lynda.com Operational
Sakai Operational
Software License Management Operational
Toolkits Operational
Warpwire Operational
Virtualization and Storage Operational
Database Hosting and Administration Operational
Data Storage Operational
Load Balancing Operational
NAS Operational
TSM Backup Operational
Virtual Server Hosting Operational
Web and Applications Operational
Duke Today Operational
Main Duke Website (www.duke.edu) Operational
MyDuke Operational
Sites@Duke (Wordpress) Operational
Wireless and Wired Connectivity Operational
West Campus Buildings Operational
Central Campus Buildings Operational
East Campus Buildings Operational
Remote/Off Campus Buildings Operational
West Campus Residence Halls Operational
Central Campus Residence Halls Operational
East Campus Residence Halls Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Campus Wireless - Maintenance Jul 24, 03:00-07:00 EDT
Campus Wireless has maintenance scheduled. Wireless connectivity may be briefly unavailable during the maintenance window.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Posted on Jul 17, 10:41 EDT
Past Incidents
Jul 20, 2019
Completed - The scheduled maintenance has been completed.
Jul 20, 14:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 06:00 EDT
Scheduled - The SISS PeopleSoft applications listed below will be unavailable on July 20th from 6 AM to 2 PM:

dukehub.duke.edu
soc.siss.duke.edu
applicants.siss.duke.edu
m.siss.duke.edu
csrpt.siss.duke.edu
Perceptive Content (ImageNow)

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about PeopleSoft Interaction Hub and Campus Solutions visit OIT's web page: http://sissoffice.duke.edu
Jul 17, 10:39 EDT
Jul 19, 2019
Completed - The scheduled maintenance has been completed.
Jul 19, 22:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 20:01 EDT
Scheduled - Cisco Jabber has scheduled maintenance. There is no anticipated service impact during the maintenance window.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Cisco Jabber visit OIT's web page: https://oit.duke.edu/what-we-do/applications/jabber
Jul 18, 15:45 EDT
Completed - The scheduled maintenance has been completed.
Jul 19, 20:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 16:45 EDT
Scheduled - Tableau has an upgrade scheduled and will be unavailable during the maintenance window.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Tableau visit OIT's web page: https://oit.duke.edu/about/metrics
Jul 17, 10:35 EDT
Resolved - OIT has monitored the service and can confirm that the issue with Office 365 Mail has been resolved.

If you are still experiencing service issues please contact the OIT Service Desk: https://oit.duke.edu/help
Jul 19, 15:26 EDT
Monitoring - OIT will continue to monitor the service but initial indications are that the issue with Office 365 has been resolved. Users should check their 'drafts' folder for unsent messages and if there are any messages that remain unsent take action within the mail client to resend the messages.

If you are still experiencing service issues please report those to the OIT Service Desk: https://oit.duke.edu/help
Jul 19, 13:39 EDT
Identified - OIT has confirmed a service issue with Office 365 mail. Users may experience issues accessing their mail client or sending messages.

The vendor, Microsoft, is working to restore service but there is no estimated time to resolution.

If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk: https://oit.duke.edu/help
Jul 19, 10:48 EDT
Investigating - OIT staff are currently investigating reports of service issues with Office 365 mail which may or may not be related to the possible reported Shib issues. We will post additional details as they become available.

If you would like to report additional service impacts please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about visit OIT's web page: https://oit.duke.edu/what-we-do/services/email-and-calendar
Jul 19, 10:05 EDT
Resolved - OIT has monitored the service and can confirm that the issue with Shib has been resolved.

If you are still experiencing service issues please contact the OIT Service Desk: https://oit.duke.edu/help
Jul 19, 13:36 EDT
Monitoring - The Shib issue was directly related to problems with the Office 365 mail environment. OIT has taken steps to mitigate the impact to the Shib environment while Microsoft works to resolve the Office 365 issues.

If you are still experiencing service issues please report those to the OIT Service Desk: https://oit.duke.edu/help
Jul 19, 12:59 EDT
Identified - OIT has confirmed a service issue with Shib.

OIT staff are working to restore service but there is no estimated time to resolution.

If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk: https://oit.duke.edu/help
Jul 19, 10:30 EDT
Investigating - OIT received reports of service issues with Shib starting around 9:40 am. We will post additional details as they become available.

If you would like to report additional service impacts please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Shib visit OIT's web page: https://oit.duke.edu/what-we-do/applications/shibboleth
Jul 19, 10:02 EDT
Jul 18, 2019
Completed - The scheduled maintenance has been completed.
Jul 18, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 01:01 EDT
Scheduled - API Healthcare (Time and Attendance and Scheduling) will be unavailable for regularly scheduled maintenance.

Employees will be able to use the badge readers during the maintenance but the remainder of the application will be unavailable. This includes all time and attendance, scheduling, quickbadge and timecall functionality.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Jul 15, 07:20 EDT
Jul 17, 2019
Completed - The scheduled maintenance has been completed.
Jul 17, 09:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 08:30 EDT
Scheduled - Wireless and wired connectivity in CIEMAS (101 Science Drive) maybe intermittently unavailable due to planned building generator testing by Facilities Management.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Jul 15, 07:18 EDT
Jul 16, 2019

No incidents reported.

Jul 15, 2019
Completed - The scheduled maintenance has been completed.
Jul 15, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 22:01 EDT
Scheduled - Call Center Services has maintenance scheduled. There is no anticipated impact.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Call Center Services visit OIT's web page: https://oit.duke.edu/what-we-do/services/call-center-services
Jul 15, 18:43 EDT
Jul 14, 2019

No incidents reported.

Jul 13, 2019

No incidents reported.

Jul 12, 2019

No incidents reported.

Jul 11, 2019

No incidents reported.

Jul 10, 2019
Completed - The scheduled maintenance has been completed.
Jul 10, 09:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 08:30 EDT
Scheduled - Wireless and wired connectivity in the LSRC (308 Research Drive) maybe intermittently unavailable due to planned building generator testing by Facilities Management.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Jul 8, 08:08 EDT
Jul 9, 2019

No incidents reported.

Jul 8, 2019

No incidents reported.

Jul 7, 2019

No incidents reported.

Jul 6, 2019

No incidents reported.