Identified - Office 365 is degraded for all users. Inbound mail and mailing lists are experiencing sporadic delays of up to 20 minutes. Outbound mail is not impacted.

OIT staff are aware of the problem and are working with the vendor to restore service. If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Office 365 visit OIT's web page: https://oit.duke.edu/what-we-do/applications/office-365
Feb 22, 13:59 EST

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Don't see an issue posted here? Contact the OIT Service Desk

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Accounts and Email Operational
Active Directory   Operational
Alumni Email   Operational
Directory Services   Operational
Email Alias   Operational
Grouper   Operational
Kerberos   Operational
Mail Transport and Routing   Operational
NetID   Operational
OneLink   Operational
Self Service Tools   Operational
Service Desk Utilities   Operational
Shibboleth   Operational
Sponsored Guest Tool   Operational
Collaboration and Communication Operational
911 Calls   Operational
Call Center Services   Operational
Call Recording   Operational
Campus Vision   Operational
Duke Box   Operational
Digital Signage   Operational
DukeWiki   Operational
Electronic Fax   Operational
Emergency Notifications   Operational
Jabber   Operational
Office 365   Degraded Performance
OneDrive For Business   Operational
Phone Services   Operational
Phone, Web, and Video Conferencing   Operational
Qualtrics   Operational
Scholars@Duke   Operational
SharePoint   Operational
Sympa   Operational
Voice Mail   Operational
DukeCard Operational
DukeCard   Operational
Endpoint Management Operational
BigFix   Operational
Casper   Operational
SCCM   Operational
Information Systems and Automation Operational
API Healthcare   Operational
ImageNow   Operational
PeopleSoft   Operational
SAP   Operational
SAP - Duke@Work Portal   Operational
Tableau   Operational
Network Operational
Core Network   Operational
Data Center Network   Operational
DukeBlue   Operational
eduRoam   Operational
Network Registration   Operational
Public Internet   Operational
VPN   Operational
Wired Connectivity   Operational
Wireless Connectivity   Operational
Other Operational
Other   Operational
Printing and Labs Operational
ePrint   Operational
Gitlab   Operational
3DprinterOS   Operational
Security Operational
LastPass   Operational
Multi-Factor Authentication   Operational
Network Firewall   Operational
Phishing Alert   Operational
Security Alert   Operational
Teaching and Learning Tools Operational
Coursera   Operational
DukeCapture   Operational
Lynda.com   Operational
Sakai   Operational
Software License Management   Operational
Toolkits   Operational
Warpwire   Operational
Virtualization and Storage Operational
Database Hosting and Administration   Operational
Data Storage   Operational
Load Balancing   Operational
NAS   Operational
TSM Backup   Operational
Virtual Server Hosting   Operational
Web and Applications Operational
Duke Today   Operational
Main Duke Website (www.duke.edu)   Operational
MyDuke   Operational
Sites@Duke (Wordpress)   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Wired and wireless connectivity in the Nasher Art Museum (2001 Campus Dr) maybe intermittently unavailable due to planned building generator testing by Facilities Management.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Posted on Feb 23, 07:33 EST
Wired and wireless connectivity in the East Campus Residence Halls maybe intermittently unavailable due to planned building generator testing by Facilities Management.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Posted on Feb 23, 07:34 EST
Past Incidents
Feb 25, 2018

No incidents reported today.

Feb 24, 2018

No incidents reported.

Feb 23, 2018
Completed - The scheduled maintenance has been completed.
Feb 23, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 05:00 EST
Scheduled - Wired and wireless connectivity in the Bryan Center (125 Science Dr) maybe intermittently unavailable due to planned building generator testing by Facilities Management.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Feb 22, 07:25 EST
Completed - The scheduled maintenance has been completed.
Feb 23, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 05:00 EST
Scheduled - Wired and wireless connectivity in Gross Hall (140 Science Dr) maybe intermittently unavailable due to planned building generator testing by Facilities Management.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Feb 21, 07:21 EST
Completed - The scheduled maintenance has been completed.
Feb 23, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 05:00 EST
Scheduled - Wired and wireless connectivity in the Wilson Recreation Center (330 Towerview Dr) maybe intermittently unavailable due to planned building generator testing by Facilities Management.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Feb 22, 07:24 EST
Feb 22, 2018
Completed - The scheduled maintenance has been completed.
Feb 22, 16:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 07:00 EST
Scheduled - Data Center Network maintenance has been scheduled. There is no anticipated service impact during the maintenance window.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Jan 3, 10:32 EST
Completed - The scheduled maintenance has been completed.
Feb 22, 11:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 10:00 EST
Scheduled - Wired and wireless connectivity in the H.H. Jordan Building (502 Oregon St) maybe intermittently unavailable due to planned building generator testing by Facilities Management.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Feb 20, 08:11 EST
Feb 21, 2018
Completed - The scheduled maintenance has been completed.
Feb 21, 14:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 13:00 EST
Scheduled - Wired and wireless connectivity in the Sands Drive Parking Garage (1 Sands Dr) maybe intermittently unavailable due to planned building generator testing by Facilities Management.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Feb 19, 07:47 EST
Completed - The scheduled maintenance has been completed.
Feb 21, 09:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 08:30 EST
Scheduled - Wired and wireless connectivity in CIEMAS (101 Science Dr) maybe intermittently unavailable due to planned building generator testing by Facilities Management.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Feb 19, 07:42 EST
Completed - The scheduled maintenance has been completed.
Feb 21, 02:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 22:00 EST
Scheduled - NAS maintenance has been scheduled for the following hosts:

cx4-fe-nas01.oit.duke.edu
homedir.oit.duke.edu
ssri-nas-fe11.oit.duke.edu
secure-nas-fe11.oit.duke.edu
oit-nas-fe11.oit.duke.edu
oit-nas-fe10.oit.duke.edu

Users will experience an outage of 15-30 minutes during which SMB and CIFS shares will be unavailable.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about NAS visit OIT's web page: https://oit.duke.edu/help/articles/nas-archive
Feb 14, 13:25 EST
Feb 20, 2018
Completed - The scheduled maintenance has been completed.
Feb 20, 15:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 13:00 EST
Scheduled - Wired and wireless connectivity in the Keller Center - Fuqua School of Business (220 Science Dr) maybe intermittently unavailable due to planned building generator testing by Facilities Management.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Feb 16, 09:43 EST
Completed - The scheduled maintenance has been completed.
Feb 20, 10:31 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 09:30 EST
Scheduled - Wired and wireless connectivity in the Sanford School of Public Policy (201 Science Dr) maybe intermittently unavailable due to planned building generator testing by Facilities Management.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Feb 16, 09:40 EST
Completed - The scheduled maintenance has been completed.
Feb 20, 09:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 08:30 EST
Scheduled - Wired and wireless connectivity in Rubenstein Hall (302 Towerview Dr) maybe intermittently unavailable due to planned building generator testing by Facilities Management.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Feb 16, 09:38 EST
Feb 18, 2018

No incidents reported.

Feb 17, 2018

No incidents reported.

Feb 16, 2018

No incidents reported.

Feb 15, 2018
Completed - The scheduled maintenance has been completed.
Feb 15, 14:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 13:00 EST
Scheduled - Wired and wireless connectivity in the West Campus Residence Halls maybe intermittently unavailable due to planned building generator testing by Facilities Management.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Feb 14, 07:04 EST
Completed - The scheduled maintenance has been completed.
Feb 15, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 05:00 EST
Scheduled - Wireless connectivity for West Campus will be unavailable for approximately 15 minutes during the maintenance window.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Wireless Connectivity visit OIT's web page: https://oit.duke.edu/what-we-do/services/wireless-network
Feb 14, 13:19 EST
Completed - The scheduled maintenance has been completed.
Feb 15, 05:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 03:00 EST
Scheduled - Core Network has an upgrade scheduled. No service impact is anticipated during the maintenance window.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Core Network visit OIT's web page: https://oit.duke.edu/category/network
Feb 14, 07:44 EST
Feb 14, 2018
Completed - The scheduled maintenance has been completed.
Feb 14, 11:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 10:30 EST
Scheduled - Wired and wireless connectivity in the Keck Life Sciences Research Laboratory (101 Circuit Dr) maybe intermittently unavailable due to planned building generator testing by Facilities Management.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Feb 13, 07:51 EST
Completed - The scheduled maintenance has been completed.
Feb 14, 10:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 09:31 EST
Scheduled - Wired and wireless connectivity in Environment Hall (9 Circuit Dr) maybe intermittently unavailable due to planned building generator testing by Facilities Management.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Feb 13, 07:50 EST
Completed - The scheduled maintenance has been completed.
Feb 14, 09:31 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 08:30 EST
Scheduled - Wired and wireless connectivity in the Levine Science Research Center (LSRC) (308 Research Dr) maybe intermittently unavailable due to planned building generator testing by Facilities Management.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Feb 13, 07:48 EST
Completed - The scheduled maintenance has been completed.
Feb 14, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 05:00 EST
Scheduled - Wired and wireless connectivity in the Brodhead Center (416 Chapel Dr) maybe intermittently unavailable due to planned building generator testing by Facilities Management.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Feb 13, 07:46 EST
Feb 13, 2018
Completed - The scheduled maintenance has been completed.
Feb 13, 14:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 13:00 EST
Scheduled - Wired and wireless connectivity in Cameron Indoor Stadium (115 Whitford Dr) maybe intermittently unavailable due to planned building generator testing by Facilities Management.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Feb 12, 07:27 EST
Completed - The scheduled maintenance has been completed.
Feb 13, 11:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 10:30 EST
Scheduled - Wired and wireless connectivity in the Schwartz-Butters Athletic Center (306 Towerview Dr) maybe intermittently unavailable due to planned building generator testing by Facilities Management.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Feb 12, 07:26 EST
Completed - The scheduled maintenance has been completed.
Feb 13, 10:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 09:30 EST
Scheduled - Wired and wireless connectivity in the Center for Athletic Excellence (107 Whitford Dr) maybe intermittently unavailable due to planned building generator testing by Facilities Management.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Feb 9, 07:38 EST
Feb 12, 2018
Completed - The scheduled maintenance has been completed.
Feb 12, 09:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 08:31 EST
Scheduled - Wired and wireless connectivity in the Student Wellness Center maybe intermittently unavailable due to planned building generator testing by Facilities Management.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Feb 8, 09:51 EST
Feb 11, 2018

No incidents reported.