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Accounts and Email Operational
Active Directory   Operational
Alumni Email   Operational
Directory Services   Operational
Email Alias   Operational
Grouper   Operational
Kerberos   Operational
Mail Transport and Routing   Operational
NetID   Operational
OneLink   Operational
Self Service Tools   Operational
Service Desk Utilities   Operational
Shibboleth   Operational
Sponsored Guest Tool   Operational
Collaboration and Communication Operational
911 Calls   Operational
Call Center Services   Operational
Call Recording   Operational
Campus Vision   Operational
Duke Box   Operational
Digital Signage   Operational
DukeWiki   Operational
Electronic Fax   Operational
Emergency Notifications   Operational
Jabber   Operational
Office 365   Operational
OneDrive For Business   Operational
Phone Services   Operational
Phone, Web, and Video Conferencing   Operational
Qualtrics   Operational
Scholars@Duke   Operational
SharePoint   Operational
Sympa   Operational
Voice Mail   Operational
DukeCard Operational
DukeCard   Operational
Endpoint Management Operational
BigFix   Operational
Casper   Operational
SCCM   Operational
Information Systems and Automation Operational
API Healthcare   Operational
ImageNow   Operational
PeopleSoft   Operational
SAP   Operational
SAP - Duke@Work Portal   Operational
Tableau   Operational
Network Operational
Core Network   Operational
Data Center Network   Operational
DukeBlue   Operational
eduRoam   Operational
Network Registration   Operational
Public Internet   Operational
VPN   Operational
Wired Connectivity   Operational
Wireless Connectivity   Operational
Other Operational
Other   Operational
Printing and Labs Operational
ePrint   Operational
Gitlab   Operational
3DprinterOS   Operational
Security Operational
LastPass   Operational
Multi-Factor Authentication   Operational
Network Firewall   Operational
Phishing Alert   Operational
Security Alert   Operational
Teaching and Learning Tools Operational
Coursera   Operational
DukeCapture   Operational
Lynda.com   Operational
Sakai   Operational
Software License Management   Operational
Toolkits   Operational
Warpwire   Operational
Virtualization and Storage Operational
Database Hosting and Administration   Operational
Data Storage   Operational
Load Balancing   Operational
NAS   Operational
TSM Backup   Operational
Virtual Server Hosting   Operational
Web and Applications Operational
Duke Today   Operational
Main Duke Website (www.duke.edu)   Operational
MyDuke   Operational
Sites@Duke (Wordpress)   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Wired and wireless connectivity in the French Science (124 Science Dr.) and Biological Sciences (130 Science Dr.) buildings maybe intermittently unavailable due to planned building generator testing by Facilities Management.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Posted on Nov 21, 07:48 EST
Wired and wireless connectivity in the Gross Hall (140 Science Dr.) maybe intermittently unavailable due to planned building generator testing by Facilities Management.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Posted on Nov 21, 12:11 EST
The API Time and Attendance and Staff Scheduling systems will be unavailable for maintenance.

Employees will be able to record time using badge readers. TimeCall and QuickBadge will not be available. No new API functionality is being introduced at this time.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about the API Time and Attendance and Staff Scheduling systems visit the following web page: https://finance.duke.edu/systems/work/api/index.php
Posted on Nov 21, 12:05 EST
ePrint - Maintenance Dec 3, 06:00-08:00 EST
ePrint has maintenance scheduled and will be unavailable for approximately 30 minutes.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about ePrint visit OIT's web page: https://oit.duke.edu/what-we-do/applications/eprint
Posted on Nov 15, 10:38 EST
Splunk - Maintenance Dec 5, 10:00-14:00 EST
Splunk has maintenance scheduled. Searches will be unavailable for approximately 3-4 hours during the maintenance window.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Splunk visit OIT's web page: https://oit.duke.edu/what-we-do/applications/splunk
Posted on Nov 8, 10:44 EST
Past Incidents
Nov 22, 2017

No incidents reported today.

Nov 21, 2017
Completed - The scheduled maintenance has been completed.
Nov 21, 15:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 13:00 EST
Scheduled - Wired and wireless connectivity in the Keller Center - Fuqua School of Business (220 Science Drive) maybe intermittently unavailable due to planned building generator testing by Facilities Management.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Nov 20, 07:42 EST
Completed - The scheduled maintenance has been completed.
Nov 21, 10:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 09:30 EST
Scheduled - Wired and wireless connectivity in the Sanford School of Public Policy (201 Science Dr) maybe intermittently unavailable due to planned building generator testing by Facilities Management.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Nov 17, 07:30 EST
Completed - The scheduled maintenance has been completed.
Nov 21, 09:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 08:30 EST
Scheduled - Wired and wireless connectivity in Rubenstein Hall maybe intermittently unavailable due to planned building generator testing by Facilities Management.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Nov 16, 06:57 EST
Completed - The scheduled maintenance has been completed.
Nov 21, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 06:00 EST
Scheduled - The Central Campus locations listed below will experience a network and voice outage lasting for approximately 10-15 minutes during the maintenance window:

202 Alexander
204 Alexander
208 Alexander
209 Anderson
1401 Anderson
2021 Campus Dr
2101 Campus Dr
2106 Campus Dr
2111 Campus Dr
2114 Campus Dr
1907 Erwin
1515 Hull
1516 Hull
205 Oregon
206 Oregon
1700 Pace
1706 Pace
1713 Pace
1915 Yearby
2015 Yearby

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Network Connectivity visit OIT's web page: https://oit.duke.edu/category/network
Nov 17, 14:32 EST
Nov 20, 2017

No incidents reported.

Nov 19, 2017
Completed - The scheduled maintenance has been completed.
Nov 19, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 04:00 EST
Update - We will be undergoing scheduled maintenance during this time.
Oct 25, 10:42 EDT
Scheduled - The web applications listed below will be unavailable for approximately 2 hours during the maintenance window:

DukeMobile (https://oit.duke.edu/what-we-do/applications/dukemobile)
Web Gifts (https://www.gifts.duke.edu/)
MyDuke Student Portal (https://my.duke.edu/students/)
Bursar E-Check (https://www.dukeonline.duke.edu/bursar/)

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Oct 25, 10:42 EDT
Nov 18, 2017

No incidents reported.

Nov 17, 2017
Resolved - The issue with Office 365 calendars has been resolved.

If you are still experiencing service issues please contact the OIT Service Desk: https://oit.duke.edu/help
Nov 17, 10:16 EST
Identified - There is evidence that a very small number of Office 365 calendars which have been "published" are displaying events in the incorrect time zone. The pages are showing entries 5 hours off schedule.

"Published" calendars can be accessed via URL without requiring an Office 365 account. Publishing requires specific actions be taken by the calendar owner. For this reason, most Office 365 calendars are not affected.

An incident has been opened with Microsoft and the issue is under investigation. There is no work-around option at this time.
Nov 8, 16:35 EST
Nov 16, 2017
Completed - The scheduled maintenance has been completed.
Nov 16, 22:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 18:00 EST
Scheduled - Cisco Jabber has maintenance scheduled. No service impact is anticipated. In the event of a service impact, remote Cisco Jabber access without a VPN connection could be affected. Users could still log in using a Duke Network or VPN connection.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Jabber visit OIT's web page: https://oit.duke.edu/what-we-do/applications/jabber
Nov 15, 10:35 EST
Completed - The scheduled maintenance has been completed.
Nov 16, 14:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 13:00 EST
Scheduled - Wired and wireless connectivity in the West Campus Residence Halls maybe intermittently unavailable due to planned building generator testing by Facilities Management.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Nov 15, 07:21 EST
Nov 15, 2017
Completed - The scheduled maintenance has been completed.
Nov 15, 09:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 08:30 EST
Scheduled - Wired and wireless connectivity in CIEMAS maybe intermittently unavailable due to planned building generator testing by Facilities Management.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Nov 14, 07:16 EST
Nov 14, 2017
Completed - The scheduled maintenance has been completed.
Nov 14, 19:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 18:01 EST
Scheduled - PeopleSoft (DukeHub) will undergo scheduled maintenance. During the maintenance window users may experience brief connectivity issues for dukehub.duke.edu, applicants.siss.duke.edu and guest.siss.duke.edu

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about DukeHub visit the following web page: http://sissoffice.duke.edu/DukeHub/
Nov 14, 17:01 EST
Completed - The scheduled maintenance has been completed.
Nov 14, 14:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 13:00 EST
Scheduled - Wired and wireless connectivity in Cameron Indoor Stadium maybe intermittently unavailable due to planned building generator testing by Facilities Management.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Nov 13, 07:38 EST
Completed - The scheduled maintenance has been completed.
Nov 14, 11:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 10:30 EST
Scheduled - Wired and wireless connectivity in the Schwartz-Butters Athletic Center maybe intermittently unavailable due to planned building generator testing by Facilities Management.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Nov 13, 07:36 EST
Completed - The scheduled maintenance has been completed.
Nov 14, 10:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 09:30 EST
Scheduled - Wired and wireless connectivity in the Center for Athletic Excellence maybe intermittently unavailable due to planned building generator testing by Facilities Management.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Nov 13, 07:34 EST
Nov 13, 2017
Completed - The scheduled maintenance has been completed.
Nov 13, 19:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 18:00 EST
Scheduled - PeopleSoft (DukeHub) will undergo scheduled maintenance. During the maintenance window users may experience brief connectivity issues for dukehub.duke.edu, applicants.siss.duke.edu and guest.siss.duke.edu

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about DukeHub visit the following web page: http://sissoffice.duke.edu/DukeHub/
Nov 13, 16:59 EST
Completed - The scheduled maintenance has been completed.
Nov 13, 09:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 08:30 EST
Scheduled - Wired and wireless connectivity at the Student Health and Wellness Center maybe intermittently unavailable due to planned building generator testing by Facilities Management.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Nov 10, 07:18 EST
Nov 12, 2017

No incidents reported.

Nov 11, 2017
Completed - The scheduled maintenance has been completed.
Nov 11, 23:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 22:00 EST
Scheduled - ServiceNow (SupportAtDuke) will be unavailable for approximately five minutes during the maintenance window.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about ServiceNow visit OIT's web page: https://oit.duke.edu/what-we-do/applications/servicenow
Nov 10, 07:23 EST
Nov 10, 2017
Completed - The scheduled maintenance has been completed.
Nov 10, 11:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 10:01 EST
Scheduled - Wired and wireless connectivity in the Library Service Center maybe intermittently unavailable due to planned building generator testing by Facilities Management.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Nov 9, 07:25 EST
Nov 9, 2017
Completed - The scheduled maintenance has been completed.
Nov 9, 15:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 14:30 EST
Scheduled - Wired and wireless connectivity in the Nocturnal Lab Module maybe intermittently unavailable due to planned building generator testing by Facilities Management.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Nov 8, 07:05 EST
Completed - The scheduled maintenance has been completed.
Nov 9, 14:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 13:30 EST
Scheduled - Wired and wireless connectivity at the Duke Lemur Center maybe intermittently unavailable due to planned building generator testing by Facilities Management.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Nov 7, 07:14 EST
Nov 8, 2017
Completed - The scheduled maintenance has been completed.
Nov 8, 10:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 09:30 EST
Scheduled - Wired and wireless connectivity in Environmental Hall maybe intermittently unavailable due to planned building generator testing by Facilities Management.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Nov 6, 07:17 EST
Completed - The scheduled maintenance has been completed.
Nov 8, 09:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 08:30 EST
Scheduled - Wired and wireless connectivity in the LSRC maybe intermittently unavailable due to planned building generator testing by Facilities Management.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Nov 3, 07:48 EDT