All Systems Operational
Accounts and Email Operational
Active Directory Operational
Alumni Email Operational
Directory Services Operational
Email Alias Operational
Grouper Operational
Kerberos Operational
Mail Transport and Routing Operational
NetID Operational
OneLink Operational
Self Service Tools Operational
Service Desk Utilities Operational
Shibboleth Operational
Sponsored Guest Tool Operational
Collaboration and Communication Operational
911 Calls Operational
Call Center Services Operational
Call Recording Operational
CampusVision Operational
Duke Box Operational
Digital Signage Operational
DukeWiki Operational
Electronic Fax Operational
Emergency Notifications Operational
Jabber Operational
Office 365 Operational
OneDrive For Business Operational
Phone Services Operational
Phone, Web, and Video Conferencing Operational
Qualtrics Operational
Scholars@Duke Operational
SharePoint Operational
Sympa Operational
Voice Mail Operational
DukeCard Operational
DukeCard Operational
Endpoint Management Operational
BigFix Operational
Jamf Pro Operational
SCCM Operational
Information Systems and Automation Operational
API Healthcare Operational
ImageNow Operational
PeopleSoft Operational
Research Computing Operational
SAP Operational
Duke@Work Portal Operational
Tableau Operational
Network Operational
Core Network Operational
Data Center Network Operational
DukeBlue Operational
eduRoam Operational
Network Registration Operational
Public Internet Operational
VPN Operational
Other Operational
Other Operational
Printing and Labs Operational
ePrint Operational
Gitlab Operational
3DprinterOS Operational
Security Operational
LastPass Operational
Multi-Factor Authentication Operational
Network Firewall Operational
Phishing Alert Operational
Security Alert Operational
Certificate Issuance Operational
Teaching and Learning Tools Operational
Coursera Operational
DukeCapture Operational
LinkedIn Learning Operational
Sakai Operational
Software License Management Operational
Toolkits Operational
Warpwire Operational
Virtualization and Storage Operational
Database Hosting and Administration Operational
Data Storage Operational
Load Balancing Operational
NAS Operational
TSM Backup Operational
Virtual Server Hosting Operational
Web and Applications Operational
Duke Today Operational
Main Duke Website (www.duke.edu) Operational
MyDuke Operational
Sites@Duke (Wordpress) Operational
Wireless and Wired Connectivity Operational
West Campus Buildings Operational
Central Campus Buildings Operational
East Campus Buildings Operational
Remote/Off Campus Buildings Operational
West Campus Residence Halls Operational
Central Campus Residence Halls Operational
East Campus Residence Halls Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
The SISS PeopleSoft applications listed below will be unavailable during the maintenance window:

dukehub.duke.edu
soc.siss.duke.edu
applicants.siss.duke.edu
m.siss.duke.educsrpt.siss.duke.edu

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about PeopleSoft Interaction Hub and Campus Solutions visit OIT's web page: http://sissoffice.duke.edu
Posted on Sep 18, 10:22 EDT
News Services and Alumni Building network connectivity and phone services will be unavailable for during the maintenance window.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Posted on Sep 18, 10:27 EDT
Due to planned building generator testing by Facilities Management wireless and wired connectivity maybe intermittently unavailable in the following locations:

French Science (124 Science Dr)
Biological Sciences (130 Science Dr)

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Posted on Sep 20, 09:45 EDT
Past Incidents
Sep 21, 2019

No incidents reported today.

Sep 20, 2019
Resolved - OIT has monitored the service and can confirm that the issue with CampusVision has been resolved.

If you are still experiencing service issues please contact the OIT Service Desk: https://oit.duke.edu/help
Sep 20, 12:20 EDT
Monitoring - OIT will continue to monitor the service but initial indications are that the issue with CampusVision has been resolved.

If you are still experiencing service issues please report those to the OIT Service Desk: https://oit.duke.edu/help
Sep 20, 10:48 EDT
Identified - OIT has confirmed a service issue with CampusVision. Certain channels are currently unavailable.

Staff are working to restore service but there is no estimated time to resolution.

If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about CampusVision visit OIT's web page: https://oit.duke.edu/what-we-do/applications/campusvision
Sep 20, 09:49 EDT
Sep 19, 2019
Completed - The scheduled maintenance has been completed.
Sep 19, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 01:00 EDT
Scheduled - API Healthcare (Time and Attendance and Scheduling) will be unavailable for regularly scheduled maintenance.

Employees will be able to use the badge readers during the maintenance but the remainder of the application will be unavailable. This includes all time and attendance, scheduling, quickbadge and timecall functionality.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Sep 17, 07:30 EDT
Resolved - OIT has monitored the service and can confirm that the issue with VOIP has been resolved.

If you are still experiencing service issues please contact the OIT Service Desk: https://oit.duke.edu/help
Sep 19, 05:23 EDT
Investigating - OIT staff are currently investigating reports of service issues with VOIP. We will post additional details as they become available.

If you would like to report additional service impacts please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about VOIP visit OIT's web page: https://oit.duke.edu/
Sep 19, 05:04 EDT
Resolved - OIT has monitored the service and can confirm that the issue with ACD has been resolved.

If you are still experiencing service issues please contact the OIT Service Desk: https://oit.duke.edu/help
Sep 19, 05:22 EDT
Investigating - OIT staff are currently investigating reports of service issues with ACD. We will post additional details as they become available.

If you would like to report additional service impacts please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about ACD visit OIT's web page: https://oit.duke.edu/
Sep 19, 05:10 EDT
Sep 18, 2019
Completed - The scheduled maintenance has been completed.
Sep 18, 09:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 08:30 EDT
Scheduled - Wireless and wired connectivity in CIEMAS (101 Science Drive) maybe intermittently unavailable due to planned building generator testing by Facilities Management.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Sep 17, 08:49 EDT
Sep 17, 2019
Completed - The scheduled maintenance has been completed.
Sep 17, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 18:30 EDT
Scheduled - Smith Warehouse network connectivity and phone services will be unavailable for during the maintenance window.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Sep 11, 10:39 EDT
Sep 16, 2019
Resolved - OIT has monitored the service and can confirm that the issue with Sakai has been resolved.

If you are still experiencing service issues please contact the OIT Service Desk: https://oit.duke.edu/help
Sep 16, 16:06 EDT
Monitoring - OIT will continue to monitor the service but initial indications are that the issue with Sakai has been resolved.

If you are still experiencing service issues please report those to the OIT Service Desk: https://oit.duke.edu/help
Sep 16, 08:58 EDT
Identified - OIT has confirmed a service issue with Sakai. Users may experience connection problems when attempting to login. Using a Private/Incognito tab or clearing cookies in the browser may resolve this connectivity issue.

OIT staff are working to restore service but there is no estimated time to resolution.

If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Sakai visit OIT's web page: https://oit.duke.edu/what-we-do/applications/sakai
Sep 15, 17:14 EDT
Investigating - OIT staff are currently investigating reports of service issues with Sakai. We will post additional details as they become available.

If you would like to report additional service impacts please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Sakai visit OIT's web page: https://sakai.duke.edu/
Sep 15, 17:04 EDT
Sep 14, 2019
Resolved - OIT has monitored the service and can confirm that the issue with Off Campus Resources/Sites has been resolved.

If you are still experiencing service issues please contact the OIT Service Desk: https://oit.duke.edu/help
Sep 14, 07:31 EDT
Identified - Due to a fiber cut on the statewide research and education network (NCREN) users may experience slow response from systems or slow load times for web sites hosted outside the Duke network.

MCNC, which manages the NCREN network, is working with the carrier to restore service but there is no estimated time to resolution.

If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about MCNC/NCREN visit the following web page: https://www.mcnc.org/about
Sep 13, 13:37 EDT
Sep 12, 2019
Resolved - OIT has monitored the service and can confirm that the issue with Duke Box (Box.com) has been resolved.

If you are still experiencing service issues please contact the OIT Service Desk: https://oit.duke.edu/help
Sep 12, 13:54 EDT
Monitoring - OIT will continue to monitor the service but initial indications are that the issue with Duke Box (Box.com) has been resolved.

If you are still experiencing service issues please report those to the OIT Service Desk: https://oit.duke.edu/help
Sep 12, 13:13 EDT
Identified - Duke Box (Box.com) is unavailable for all users.

OIT staff are working with the vendor to restore service but there is no estimated time to resolution.

If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Duke Box visit OIT's web page: https://oit.duke.edu/what-we-do/applications/duke-box
Sep 12, 11:58 EDT
Resolved - OIT has monitored the service and can confirm that the issue with Off Campus Resources/Sites has been resolved.

If you are still experiencing service issues please contact the OIT Service Desk: https://oit.duke.edu/help
Sep 12, 07:33 EDT
Identified - Due to a fiber cut on the statewide research and education network (NCREN) users may experience slow response from systems or slow load times for web sites hosted outside the Duke network.

MCNC, which manages the NCREN network, is working with the carrier to restore service but there is no estimated time to resolution.

If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about MCNC/NCREN visit the following web page: https://www.mcnc.org/about
Sep 11, 09:16 EDT
Sep 11, 2019
Resolved - OIT has monitored the service and can confirm that the issue with HouseGG Dorm has been resolved.

If you are still experiencing service issues please contact the OIT Service Desk: https://oit.duke.edu/help
Sep 11, 10:52 EDT
Monitoring - OIT will continue to monitor the service but initial indications are that the issue with HouseGG Dorm has been resolved.

If you are still experiencing service issues please report those to the OIT Service Desk: https://oit.duke.edu/help
Sep 11, 10:21 EDT
Investigating - OIT is investigating reports of a possible network outage at HouseGG Dorm. We will post additional details as they become available.

If you would like to report additional service impacts please contact the OIT Service Desk: https://oit.duke.edu/help
Sep 11, 09:43 EDT
Completed - The scheduled maintenance has been completed.
Sep 11, 09:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 08:30 EDT
Scheduled - Wireless and wired connectivity in the LSRC (308 Research Drive) maybe intermittently unavailable due to planned building generator testing by Facilities Management.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Sep 5, 10:15 EDT
Sep 10, 2019
Resolved - OIT has monitored the service and can confirm that the issue with Cvent has been resolved.

If you are still experiencing service issues please contact the OIT Service Desk: https://oit.duke.edu/help
Sep 10, 09:15 EDT
Identified - OIT has confirmed a service issue with Cvent. Authorized Duke users are unable to access the service.

OIT staff are working to restore service but there is no estimated time to resolution.

If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Cvent visit OIT's web page: https://oit.duke.edu/what-we-do/applications/cvent
Sep 9, 11:40 EDT
Sep 8, 2019
Resolved - OIT has monitored the service and can confirm that the issue with Office 365 has been resolved.

If you are still experiencing service issues please contact the OIT Service Desk: https://oit.duke.edu/help
Sep 8, 15:24 EDT
Identified - OIT has confirmed a service issue with Office 365.

We're getting reports that search is not working in office 365 exchange online. Some users are unable to perform searches using multiple Exchange Online protocols.

OIT staff are working to restore service but there is no estimated time to resolution.

If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk: https://oit.duke.edu/help
Sep 6, 15:36 EDT
Sep 7, 2019
Completed - The scheduled maintenance has been completed.
Sep 7, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 03:00 EDT
Scheduled - Duke@Work and SAP ECC Systems have maintenance scheduled. Users will be unable to access ECC and some Duke@work functions during the maintenance window.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about SAP visit the following web page: https://finance.duke.edu/systems/sap
Sep 4, 11:16 EDT
Completed - The scheduled maintenance has been completed.
Sep 7, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 22:01 EDT
Scheduled - SuccessFactors Applicant Tracking and Onboarding will be unavailable for scheduled maintenance.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about SuccessFactors visit the following web page: https://hr.duke.edu/managers/recruitment/successfactors
Sep 6, 16:05 EDT