All Systems Operational

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Accounts and Email Operational
Active Directory Operational
Alumni Email Operational
Directory Services Operational
Email Alias Operational
Group Manager Operational
Kerberos Operational
Mail Transport and Routing Operational
NetID Operational
OneLink Operational
Self Service Tools Operational
Service Desk Utilities Operational
Shibboleth Operational
Sponsored Guest Tool Operational
Artificial Intelligence (AI) Operational
AI Gateway Operational
ChatGPT Edu Operational
Duke AI Chat Operational
DukeGPT Operational
Microsoft 365 Copilot Operational
MyGPT Builder Operational
Collaboration and Communication Operational
911 Calls Operational
Call Center Services Operational
Call Recording Operational
CampusVision Operational
Cellular Infrastructure (DAS) Operational
Cvent Operational
Digital Signage Operational
Duke Box Operational
Duke Notify Operational
DukeWiki Operational
Electronic Fax Operational
Emergency Notifications Operational
Emma Operational
EMS Operational
Jabber Operational
Jira Operational
Microsoft Teams Operational
Microsoft 365 Operational
OneDrive For Business Operational
Phone Services Operational
Phone, Web, and Video Conferencing Operational
Qualtrics Operational
Scholars@Duke Operational
SharePoint Operational
Sympa Operational
Voice Mail Operational
Zoom Meetings Operational
DukeCard Operational
DukeCard Operational
Endpoint Management Operational
BigFix Operational
Jamf Pro Operational
Microsoft Endpoint Configuration Manager Operational
Information Systems and Automation Operational
API Healthcare Operational
DukeHub (PeopleSoft) Operational
Duke@Work Portal Operational
Gift Records (gifts.duke.edu) Operational
Gitlab Operational
Kuali Build Operational
Perceptive Content (ImageNow) Operational
Research Computing Operational
SAP Operational
Tableau Operational
Network Operational
Core Network Operational
Data Center Network Operational
DukeBlue Operational
eduRoam Operational
Network Registration Operational
Public Internet Operational
VPN Operational
Other Operational
Other Operational
Printing and Labs Operational
ePrint Operational
3DprinterOS Operational
Security Operational
Certificate Issuance Operational
1Password Operational
Multi-Factor Authentication Operational
Network Firewall Operational
Phishing Alert Operational
Security Alert Operational
Splunk Operational
Teaching and Learning Tools Operational
Canvas Operational
Container Manager (CMGR Coursework Containers) Operational
Coursera Operational
Kits Operational
LinkedIn Learning Operational
Panopto Operational
Software License Management Operational
Virtual Computing Manager (VCM Coursework VMs) Operational
Warpwire Operational
Virtualization and Storage Operational
Clockworks Operational
Database Hosting and Administration Operational
Data Storage Operational
Load Balancing Operational
Log Analysis Operational
NAS Operational
OpenShift Operational
Rubrik Backup Operational
Virtual Server Hosting Operational
Web and Applications Operational
Duke Today Operational
DukeMobile Operational
Main Duke Website (www.duke.edu) Operational
MyDuke Operational
OIT Web Site Operational
Sites@Duke Express (WordPress) Operational
Sites@Duke Pro Operational
Wireless and Wired Connectivity Operational
West Campus Buildings Operational
Central Campus Buildings Operational
East Campus Buildings Operational
Remote/Off Campus Buildings Operational
West Campus Residence Halls Operational
Central Campus Residence Halls Operational
East Campus Residence Halls Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Dec 31, 2025

No incidents reported today.

Dec 30, 2025

No incidents reported.

Dec 29, 2025
StrongFiles - Confirmed Service Issue
Resolved - OIT has monitored the service and can confirm that the issue with StrongFiles has been resolved.

If you are still experiencing service issues please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Dec 29, 14:40 EST
Monitoring - OIT will continue to monitor the service but initial indications are that the issue with StrongFiles has been resolved.

If you are still experiencing service issues please report those to the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Dec 29, 13:27 EST
Identified - OIT has confirmed a service issue with StrongFiles. Users are currently unable to upload files to strongfiles.oit.duke.edu

OIT staff are working to restore service but there is no estimated time to resolution.

If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Dec 29, 12:44 EST
Dec 28, 2025

No incidents reported.

Dec 27, 2025

No incidents reported.

Dec 26, 2025

No incidents reported.

Dec 25, 2025
VMWare - Confirmed Service Issue
Resolved - OIT has monitored the service and can confirm that the issue with VMWare subset of Virtual Machines has been resolved.

If you are still experiencing service issues please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Dec 25, 11:02 EST
Monitoring - OIT will continue to monitor the service but initial indications are that the issue with VMWare subset of Virtual Machines has been resolved.

If you are still experiencing service issues please report those to the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Dec 25, 08:39 EST
Identified - OIT has confirmed a service issue with VMWare impacting a subset of production Virtual Machines.

OIT staff are working to restore service but there is no estimated time to resolution.

If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.

For more information about VMWare visit OIT's web page: https://oit.duke.edu/
Dec 25, 07:46 EST
Dec 24, 2025

No incidents reported.

Dec 23, 2025

No incidents reported.

Dec 22, 2025

No incidents reported.

Dec 21, 2025

No incidents reported.

Dec 20, 2025
Tableau, Perceptive Content (ImageNow), and Dukehub - Maintenance
Completed - The scheduled maintenance has been completed.
Dec 20, 12:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 20, 05:00 EST
Scheduled - OIT has scheduled maintenance for Tableau, Perceptive Content (ImageNow), and Dukehub. These applications will be unavailable during the maintenance window.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about DukeHub visit the following web page: http://sissoffice.duke.edu/DukeHub/

For more information about Perceptive Content (ImageNow) visit OIT's web page: https://sissoffice.duke.edu/perceptive-content/
Dec 17, 10:04 EST
Dec 19, 2025
Gitlab - Maintenance
Completed - The scheduled maintenance has been extended until noon on December 19: https://status.oit.duke.edu/incidents/2f1h667vkbjs
Dec 19, 12:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 00:00 EST
Update - We will be undergoing scheduled maintenance during this time.
Dec 17, 08:56 EST
Scheduled - OIT will perform scheduled maintenance on GitLab (gitlab.oit.duke.edu). During this time, users will not have access to GitLab for code repositories or version control. Additionally, any web content hosted on GitLab Pages will be unavailable.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Gitlab visit OIT's web page: https://oit.duke.edu/what-we-do/applications/gitlab
Nov 19, 10:19 EST
GitLab - Maintenance
Completed - The planned maintenance for GitLab (gitlab.oit.duke.edu) has been completed.

If you experience a service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Dec 19, 09:47 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 19, 06:20 EST
Scheduled - The planned maintenance for GitLab (gitlab.oit.duke.edu) has been extended. During the extended maintenance period, users will not have access to GitLab for code repositories or version control. Additionally, any web content hosted on GitLab Pages will be unavailable.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Gitlab visit OIT's web page: https://oit.duke.edu/what-we-do/applications/gitlab
Dec 19, 06:15 EST
Dec 18, 2025
Web Hosting - Confirmed Service Issue
Resolved - OIT has monitored the service and can confirm that the issue with website hosting infrastructure has been resolved.

If you are still experiencing service issues please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Dec 18, 10:54 EST
Monitoring - OIT will continue to monitor the service but initial indications are that the issue with website hosting infrastructure has been resolved.

If you are still experiencing service issues please report those to the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Dec 18, 08:53 EST
Identified - OIT has identified a service disruption affecting part of our website hosting infrastructure. As a result, several websites are currently unavailable, including:

trustees.duke.edu
ncorthoclinic.com
fhi.duke.edu
sissoffice.duke.edu
oarc.duke.edu

OIT staff are working to restore service but there is no estimated time to resolution.

If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Dec 18, 08:38 EST
Qualtrics - Confirmed Service Issue
Resolved - OIT has monitored the service and can confirm that the issue with the Qualtrics built-in SMS service has been resolved.

If you are still experiencing service issues please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Dec 18, 10:28 EST
Monitoring - OIT will continue to monitor the service but initial indications are that the issue with the Qualtrics built-in SMS feature has been resolved.

If you are still experiencing service issues please report those to the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Dec 18, 08:41 EST
Update - OIT staff are still working with the vendor to restore the Qualtrics built-in SMS service. Unfortunately, there is no estimated timeline for resolution.
Dec 17, 11:20 EST
Update - OIT staff are actively working with the vendor to restore the Qualtrics built-in SMS service. Unfortunately, there is no estimated timeline for resolution.
Dec 16, 11:47 EST
Identified - OIT has identified a service disruption affecting Qualtrics. Currently, users are unable to send SMS messages using the platform’s built-in SMS feature.

OIT staff are working with the vendor to restore service but there is no estimated time to resolution.

If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.

For more information about Qualtrics visit OIT's web page: https://oit.duke.edu/service/qualtrics/
Dec 15, 15:48 EST
OIT Managed Print Servers - Maintenance
Completed - The scheduled maintenance has been completed.
Dec 18, 10:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 08:00 EST
Scheduled - OIT has scheduled maintenance for OIT managed Print Servers. Printing will not be possible through these servers during the maintenance window.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Dec 3, 10:58 EST
API Healthcare - Maintenance
Completed - The scheduled maintenance has been completed.
Dec 18, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 01:00 EST
Scheduled - OIT has scheduled API Healthcare (Time and Attendance and Scheduling) maintenance. The application will be unavailable during the maintenance window.

Employees will be able to use the badge readers during the maintenance but the remainder of the application will be unavailable. This includes all time and attendance, scheduling, quickbadge, and timecall functionality.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Dec 17, 09:58 EST
Dec 17, 2025
duke.is - Confirmed Service Issue
Resolved - OIT has monitored the service and can confirm that the issue with the duke.is site has been resolved.

If you are still experiencing service issues please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Dec 17, 16:03 EST
Monitoring - OIT will continue to monitor the service but initial indications are that the issue with the duke.is site has been resolved.

If you are still experiencing service issues please report those to the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Dec 17, 14:37 EST
Identified - The duke.is site is currently displaying the error message: “You are not authorized to perform this operation.” As a result, users are unable to create or manage shortened URLs.

Previously created shortened URLs should still be redirecting as expected.

OIT staff are actively investigating the issue, but there is no estimated time for resolution at this moment.
Dec 17, 13:49 EST
Monitoring - OIT will continue to monitor the service but initial indications are that the issue with duke.is has been resolved.

If you are still experiencing service issues please report those to the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Dec 17, 12:03 EST
Identified - OIT has confirmed a service issue with duke.is. The site is currently unavailable.

OIT staff are working to restore service but there is no estimated time to resolution.

If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.

For more information about duke.is visit OIT's web page: https://oit.duke.edu/service/dukeis/
Dec 17, 11:20 EST
Sites@Duke Express (sites.duke.edu) - Maintenance
Completed - The scheduled maintenance has been completed.
Dec 17, 11:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 17, 08:00 EST
Scheduled - OIT has scheduled maintenance for Sites@Duke Express (sites.duke.edu). sites.duke.edu will be unavailable during the maintenance window.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Dec 10, 10:14 EST
License Server - Maintenance
Completed - The scheduled maintenance has been completed.
Dec 17, 10:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 17, 08:00 EST
Scheduled - OIT will update several licenses on the license server. During the maintenance window access to software such as Matlab, Maple, Mathematica, Autodesk, and several others will be unavailable.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Dec 3, 10:50 EST
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