All Systems Operational

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Accounts and Email Operational
Active Directory Operational
Alumni Email Operational
Directory Services Operational
Email Alias Operational
Group Manager Operational
Kerberos Operational
Mail Transport and Routing Operational
NetID Operational
OneLink Operational
Self Service Tools Operational
Service Desk Utilities Operational
Shibboleth Operational
Sponsored Guest Tool Operational
Artificial Intelligence (AI) Operational
AI Gateway Operational
ChatGPT Edu Operational
Duke AI Chat Operational
DukeGPT Operational
Microsoft 365 Copilot Operational
MyGPT Builder Operational
Collaboration and Communication Operational
911 Calls Operational
Call Center Services Operational
Call Recording Operational
CampusVision Operational
Cellular Infrastructure (DAS) Operational
Cvent Operational
Digital Signage Operational
Duke Box Operational
Duke Notify Operational
DukeWiki Operational
Electronic Fax Operational
Emergency Notifications Operational
Emma Operational
EMS Operational
Jabber Operational
Jira Operational
Microsoft Teams Operational
Microsoft 365 Operational
OneDrive For Business Operational
Phone Services Operational
Phone, Web, and Video Conferencing Operational
Qualtrics Operational
Scholars@Duke Operational
SharePoint Operational
Sympa Operational
Voice Mail Operational
Zoom Meetings Operational
DukeCard Operational
DukeCard Operational
Endpoint Management Operational
BigFix Operational
Jamf Pro Operational
Microsoft Endpoint Configuration Manager Operational
Information Systems and Automation Operational
API Healthcare Operational
DukeHub (PeopleSoft) Operational
Duke@Work Portal Operational
Gift Records (gifts.duke.edu) Operational
Gitlab Operational
Kuali Build Operational
Perceptive Content (ImageNow) Operational
Research Computing Operational
SAP Operational
Tableau Operational
Network Operational
Core Network Operational
Data Center Network Operational
DukeBlue Operational
eduRoam Operational
Network Registration Operational
Public Internet Operational
VPN Operational
Other Operational
Other Operational
Printing and Labs Operational
ePrint Operational
3DprinterOS Operational
Security Operational
Certificate Issuance Operational
1Password Operational
Multi-Factor Authentication Operational
Network Firewall Operational
Phishing Alert Operational
Security Alert Operational
Splunk Operational
Teaching and Learning Tools Operational
Canvas Operational
Container Manager (CMGR Coursework Containers) Operational
Coursera Operational
Kits Operational
LinkedIn Learning Operational
Panopto Operational
Software License Management Operational
Virtual Computing Manager (VCM Coursework VMs) Operational
Warpwire Operational
Virtualization and Storage Operational
Clockworks Operational
Database Hosting and Administration Operational
Data Storage Operational
Load Balancing Operational
Log Analysis Operational
NAS Operational
OpenShift Operational
Rubrik Backup Operational
Virtual Server Hosting Operational
Web and Applications Operational
Duke Today Operational
DukeMobile Operational
Main Duke Website (www.duke.edu) Operational
MyDuke Operational
OIT Web Site Operational
Sites@Duke Express (WordPress) Operational
Sites@Duke Pro Operational
Wireless and Wired Connectivity Operational
West Campus Buildings Operational
Central Campus Buildings Operational
East Campus Buildings Operational
Remote/Off Campus Buildings Operational
West Campus Residence Halls Operational
Central Campus Residence Halls Operational
East Campus Residence Halls Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Network Firewall - Maintenance Feb 18, 2026 21:00 - Feb 19, 2026 00:00 EST

OIT has scheduled maintenance for the Network Firewall. There is no anticipated impact.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Network Firewall visit OIT's web page: https://oit.duke.edu/what-we-do/services/network-firewall
Posted on Feb 11, 2026 - 10:16 EST

API Healthcare - Maintenance Feb 19, 2026 01:00-06:00 EST

OIT has scheduled API Healthcare (Time and Attendance and Scheduling) maintenance. The application will be unavailable during the maintenance window.

Employees will be able to use the badge readers during the maintenance but the remainder of the application will be unavailable. This includes all time and attendance, scheduling, quickbadge, and timecall functionality.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Posted on Feb 04, 2026 - 10:18 EST
Feb 16, 2026

No incidents reported today.

Feb 15, 2026
Self Service Tools - Maintenance
Completed - The scheduled maintenance has been completed.
Feb 15, 02:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 00:00 EST
Scheduled - OIT has scheduled maintenance for Self Service Tools. Users will not be able to update their passwords via the Account Self Service page (https://idms-web-selfservice.oit.duke.edu/) during the maintenance.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Self Service Tools visit OIT's web page: https://oit.duke.edu/what-we-do/services/self-service-tools
Feb 11, 10:15 EST
Feb 14, 2026

No incidents reported.

Feb 13, 2026
Panopto - Service Issue
Resolved - OIT has monitored the service and can confirm that the vendor has resolved the issue with Panopto.

If you are still experiencing service issues please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Feb 13, 12:20 EST
Monitoring - OIT will continue to monitor the service but initial indications from the vendor are that the issue with Panopto has been resolved.

If you are still experiencing service issues please report those to the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Feb 13, 10:38 EST
Identified - OIT has confirmed a service issue with Panopto. Users may experience errors when recording and uploading.

The vendor is working to restore service but there is no estimated time to resolution.

If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.

For more information about Panopto visit OIT's web page: https://oit.duke.edu/service/panopto/
Feb 13, 10:14 EST
Feb 12, 2026

No incidents reported.

Feb 11, 2026
Network Firewall - Maintenance
Completed - The scheduled maintenance has been completed.
Feb 11, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 21:00 EST
Scheduled - OIT has scheduled maintenance for the Network Firewall. There is no anticipated impact.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Network Firewall visit OIT's web page: https://oit.duke.edu/what-we-do/services/network-firewall
Feb 4, 10:19 EST
Feb 10, 2026
Software Manager - Maintenance
Completed - The scheduled maintenance has been completed.
Feb 10, 12:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 11:00 EST
Scheduled - OIT has scheduled maintenance for Software Manager (https://software-manager.oit.duke.edu/). The site will be unavailable during the maintenance window.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Software Manager visit OIT's web page: https://oit.duke.edu/service/software-manager/
Feb 4, 10:15 EST
Feb 9, 2026

No incidents reported.

Feb 8, 2026
DukeMobile, MyDuke, Web Gifts and Bursar E-Check - Maintenance
Completed - The scheduled maintenance has been completed.
Feb 8, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 05:30 EST
Scheduled - OIT has scheduled maintenance for the web applications listed below. They will be unavailable during the maintenance window.

DukeMobile (https://oit.duke.edu/what-we-do/applications/dukemobile)
Web Gifts (https://www.gifts.duke.edu/)
MyDuke Student Portal (https://my.duke.edu/students/)
Bursar E-Check (https://www.dukeonline.duke.edu/bursar/)

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Feb 4, 10:16 EST
Feb 7, 2026
Tableau, Perceptive Content (ImageNow), and Dukehub - Maintenance
Completed - The scheduled maintenance has been completed.
Feb 7, 09:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 05:00 EST
Scheduled - OIT has scheduled maintenance for Tableau, Perceptive Content (ImageNow), and Dukehub. These applications will be unavailable during the maintenance window.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about DukeHub visit the following web page: http://sissoffice.duke.edu/DukeHub/

For more information about Perceptive Content (ImageNow) visit OIT's web page: https://sissoffice.duke.edu/perceptive-content/
Feb 5, 12:49 EST
Feb 6, 2026

No incidents reported.

Feb 5, 2026
Cisco Jabber - Maintenance
Completed - The scheduled maintenance has been completed.
Feb 5, 20:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 19:00 EST
Scheduled - OIT has scheduled maintenance for Cisco Jabber. Users will be able to access normal, one-to-one chat functions but group chat functions will be unavailable. Ad hoc group chats will be able to be created and used if necessary.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Jabber visit OIT's web page: https://oit.duke.edu/what-we-do/applications/jabber
Feb 4, 10:20 EST
Kuali Build - Confirmed Service Issue
Resolved - OIT has monitored the service and can confirm that the issue with Kuali Build has been resolved.

If you are still experiencing service issues please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Feb 5, 16:11 EST
Monitoring - OIT will continue to monitor the service but initial indications are that the issue with Kuali Build has been resolved.

If you are still experiencing service issues please report those to the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Feb 5, 14:25 EST
Update - The vendor has made progress with service recovery, and many Kuali Build hosted web forms are available again. However, service instability persists, and full restoration has not yet been achieved.
Feb 5, 14:12 EST
Identified - OIT has confirmed an issue affecting the Kuali Build service. Users are currently unable to access Kuali Build hosted web forms.

The vendor is working to restore service but there is no estimated time to resolution: https://status.kuali.co/incidents/1knm1tf1550k

If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.

For more information about Kuali Build visit OIT's web page: https://oit.duke.edu/service/kuali-build/
Feb 5, 12:44 EST
Network Firewall - Maintenance
Completed - The scheduled maintenance has been completed.
Feb 5, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 21:00 EST
Scheduled - OIT has scheduled maintenance for the Network Firewall. There is no anticipated impact.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Network Firewall visit OIT's web page: https://oit.duke.edu/what-we-do/services/network-firewall
Jan 28, 10:05 EST
Feb 4, 2026
DukeMobile and Web Applications - Maintenance
Completed - The scheduled maintenance has been completed.
Feb 4, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 06:00 EST
Scheduled - OIT has scheduled maintenance for the web applications listed below. They will be unavailable during the maintenance window. DukeMobile (https://oit.duke.edu/what-we-do/applications/dukemobile) will be available but with limited functionality.

•Alumni apps and Alumni Mobile (https://alumni-checkin.oit.duke.edu/) (https://apps.alumni.duke.edu)
•Duke Flyer (https://flyer.duke.edu/)
•Blue Spot (https://my.parking.duke.edu/)
•Duke.is (https://duke.is/)
•Virtual Deposit app (https://virtual-deposits.oit.duke.edu/)

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Feb 3, 09:31 EST
Feb 3, 2026

No incidents reported.

Feb 2, 2026
Panopto - Service Issue
Resolved - OIT has confirmed with the vendor, Panopto, that this issue is only impacting users in Europe; as a result, Duke users are largely unaffected.

If you are still experiencing service issues please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Feb 2, 06:45 EST
Investigating - OIT staff are currently investigating reports of service issues with Panopto. Users might not be able to access the website or associated services.

We will post additional details as they become available.

If you would like to report additional service impacts please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.

For more information about Panopto visit OIT's web page: https://oit.duke.edu/
Feb 2, 06:39 EST
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