All Systems Operational

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Accounts and Email Operational
Active Directory Operational
Alumni Email Operational
Directory Services Operational
Email Alias Operational
Group Manager Operational
Kerberos Operational
Mail Transport and Routing Operational
NetID Operational
OneLink Operational
Self Service Tools Operational
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Shibboleth Operational
Sponsored Guest Tool Operational
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Cellular Infrastructure (DAS) Operational
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Emma Operational
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Phone, Web, and Video Conferencing Operational
Qualtrics Operational
Scholars@Duke Operational
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DukeCard Operational
Endpoint Management Operational
BigFix Operational
Jamf Pro Operational
Microsoft Endpoint Configuration Manager Operational
Information Systems and Automation Operational
API Healthcare Operational
DukeHub (PeopleSoft) Operational
Duke@Work Portal Operational
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Gitlab Operational
Kuali Build Operational
Perceptive Content (ImageNow) Operational
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SAP Operational
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DukeBlue Operational
eduRoam Operational
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Other Operational
Other Operational
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ePrint Operational
3DprinterOS Operational
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1Password Operational
Multi-Factor Authentication Operational
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Canvas Operational
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Panopto Operational
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Virtual Computing Manager (VCM Coursework VMs) Operational
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Main Duke Website (www.duke.edu) Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Canvas - Maintenance Oct 2, 2025 04:00-10:00 EDT

The vendor has scheduled maintenance for Canvas. During the maintenance, access to certain Canvas tools (Files & New Quizzes) may be unavailable or sporadically accessible. Please plan accordingly to avoid any disruptions.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Canvas visit OIT's web page: https://oit.duke.edu/service/learning-management-systems/
Posted on Sep 29, 2025 - 14:57 EDT
Oct 1, 2025

No incidents reported today.

Sep 30, 2025

No incidents reported.

Sep 29, 2025
Identity Management Applications - Maintenance
Completed - The scheduled maintenance has been completed.
Sep 29, 10:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 09:45 EDT
Scheduled - OIT has scheduled maintenance for Identity Management Applications. The applications listed below will experience brief impacts including the ability to change passwords, reset passwords, manage SP registrations, and managing group membership.

IdM Tools
Authentication Manager
Grouper/ Group manager
Identity Manager
Sponsored Accounts

*SHIB is not impacted

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Sep 29, 09:37 EDT
Sep 28, 2025
ePrint - Maintenance
Completed - The scheduled maintenance has been completed.
Sep 28, 08:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 07:00 EDT
Scheduled - OIT has scheduled maintenance for ePrint. Pop-ups and Mobile Print will be unavailable while the database service is updated. Mobile Print will also be unavailable while the API is updated.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about ePrint visit OIT's web page: https://oit.duke.edu/what-we-do/applications/eprint
Sep 17, 10:22 EDT
Sep 27, 2025

No incidents reported.

Sep 26, 2025

No incidents reported.

Sep 25, 2025
Powerhouse Wireless - Maintenance
Completed - The scheduled maintenance has been completed.
Sep 25, 23:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 23:00 EDT
Scheduled - Network maintenance has been scheduled for the Powerhouse. There will be a 15 minute loss of wireless connectivity during the maintenance window.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help
Sep 24, 10:05 EDT
Sep 24, 2025

No incidents reported.

Sep 23, 2025

No incidents reported.

Sep 22, 2025
Spok - Confirmed Service Issue
Resolved - OIT has monitored the service and can confirm that the issue with Spok has been resolved.

If you are still experiencing service issues please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Sep 22, 13:40 EDT
Monitoring - DHTS will continue to monitor the service but initial indications are that the issue with Spok has been resolved.

If you are still experiencing service issues please report those to the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Sep 22, 12:57 EDT
Identified - DHTS has confirmed a service issue with Spok. Pages through the Spok Mobile service are experiencing delays.

DHTS staff are working to restore service but there is no estimated time to resolution.

For more information about Spok visit OIT's web page: https://duke.service-now.com/kb_view.do?sysparm_article=KB0026147
Sep 22, 11:15 EDT
Canvas - Maintenance
Completed - The scheduled maintenance has been completed.
Sep 22, 01:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 01:00 EDT
Scheduled - OIT has scheduled maintenance for Canvas. An interruption of up to 15 minutes is expected, during which users may be unable to access Canvas.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Canvas visit OIT's web page: https://oit.duke.edu/service/learning-management-systems/
Sep 17, 16:50 EDT
Sep 21, 2025
Dukehub.duke.edu - Maintenance
Completed - The scheduled maintenance has been completed.
Sep 21, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 05:00 EDT
Scheduled - OIT has scheduled maintenance for Dukehub.duke.edu. Dukehub.duke.edu will be unavailable during the maintenance window. Dukehub scheduled processes will be placed on hold at 4:30PM Friday, 9/19/25. Integrations between Perceptive Content and PeopleSoft will be unavailable, and alumni.duke.edu will have degraded student related services.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about PeopleSoft Interaction Hub and Campus Solutions visit OIT's web page: http://sissoffice.duke.edu
Sep 17, 10:20 EDT
Sep 20, 2025
Sep 19, 2025

No incidents reported.

Sep 18, 2025

No incidents reported.

Sep 17, 2025

No incidents reported.

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