Kuali Build - Confirmed Service Issue

Incident Report for Duke IT

Resolved

OIT has monitored the service and can confirm that the issue with Kuali Build has been resolved.

If you are still experiencing service issues please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted Feb 05, 2026 - 16:11 EST

Monitoring

OIT will continue to monitor the service but initial indications are that the issue with Kuali Build has been resolved.

If you are still experiencing service issues please report those to the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted Feb 05, 2026 - 14:25 EST

Update

The vendor has made progress with service recovery, and many Kuali Build hosted web forms are available again. However, service instability persists, and full restoration has not yet been achieved.
Posted Feb 05, 2026 - 14:12 EST

Identified

OIT has confirmed an issue affecting the Kuali Build service. Users are currently unable to access Kuali Build hosted web forms.

The vendor is working to restore service but there is no estimated time to resolution: https://status.kuali.co/incidents/1knm1tf1550k

If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.

For more information about Kuali Build visit OIT's web page: https://oit.duke.edu/service/kuali-build/
Posted Feb 05, 2026 - 12:44 EST
This incident affected: Information Systems and Automation (Kuali Build).