OIT has monitored the service and can confirm that the issue with Microsoft Outlook has been resolved.
If you are still experiencing service issues, please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted Oct 01, 2026 - 10:14 EDT
Monitoring
OIT will continue to monitor the service, but initial indications are that the issue with Microsoft Outlook has been resolved.
If you are still experiencing service issues, please report those to the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted Oct 01, 2026 - 09:10 EDT
Identified
OIT has confirmed a service issue with Microsoft Outlook. Some users may receive errors when logging into Outlook. Users experiencing the error are encouraged to visit https://outlook.cloud.microsoft/ for email access while the root cause is being investigated.
If you have questions about this outage or would like to report additional service impacts, please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
OIT staff are currently investigating reports of service issues with Microsoft Outlook. Some users are reporting issues when attempting to login.
We will post additional details as they become available.
If you would like to report additional service impacts, please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.