OIT has monitored the service and can confirm that the issue with myphone.duke.edu has been resolved.
If you are still experiencing service issues please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted Aug 21, 2026 - 11:41 EDT
Monitoring
OIT will continue to monitor the service but initial indications are that the issue with myphone.duke.edu has been resolved.
If you are still experiencing service issues please report those to the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted Aug 21, 2026 - 09:49 EDT
Identified
OIT has confirmed an issue affecting myphone.duke.edu. Users are encountering an error message after logging in to the service.
OIT staff are working with the vendor to restore service but there is no estimated time to resolution.
If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.