Wolfram (Mathematica) - Confirmed Service Issue

Incident Report for Duke IT

Identified

OIT has confirmed a service issue with Wolfram (Mathematica). The Wolfram Cloud is undergoing unscheduled maintenance, and related services are currently down. AI Access is also unavailable and will remain so until the affected systems are restored.

OIT staff are working with the vendor to restore service but there is no estimated time to resolution.

If you have questions about this outage or would like to report additional service impacts, please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.

Posted Sep 04, 2026 - 09:47 EDT

This incident affects: Other (Other).