Office 365 Mail (macOS Catalina Mail app) - Resolved/Monitoring

Incident Report for Duke IT

Resolved

If you are still experiencing service issues please contact the OIT Service Desk: https://oit.duke.edu/help

Posted Mar 25, 2020 - 15:12 EDT

Monitoring

Users of the macOS Catalina Mail app received an error message when attempting to connect to Duke's Office 365 mail system. OIT worked with the vendor to resolve the issue.

If you are still experiencing service issues please report those to the OIT Service Desk: https://oit.duke.edu/help

Posted Mar 25, 2020 - 10:21 EDT

This incident affected: Collaboration and Communication (Microsoft 365).