DUML - Confirmed Network Outage

Incident Report for Duke IT

Resolved

OIT has monitored the service and can confirm that the issue with DUML Network has been resolved.

If you are still experiencing service issues please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted Jan 21, 2026 - 11:29 EST

Monitoring

OIT will continue to monitor the service but initial indications are that the issue with DUML Network has been resolved.

If you are still experiencing service issues please report those to the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted Jan 21, 2026 - 09:29 EST

Identified

Duke-energy has confirmed a power outage affecting DUML. Estimated time to resolution is 2pm.

OIT staff will continue to provide updates as they become available.

If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted Jan 21, 2026 - 09:04 EST

Investigating

OIT is investigating reports of a possible network outage DUML. We will post additional details as they become available.

If you would like to report additional service impacts please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted Jan 21, 2026 - 08:34 EST
This incident affected: Wireless and Wired Connectivity (Remote/Off Campus Buildings).