Cisco Jabber - Maintenance

Scheduled Maintenance Report for Duke IT

Completed

The scheduled maintenance has been completed.

Posted Nov 18, 2025 - 02:00 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Nov 17, 2025 - 17:00 EST

Scheduled

OIT has scheduled maintenance for Cisco Jabber. There will be a 30 minute outage for all Jabber chat users, including chat rooms. No impact to Jabber softphones is expected. Users are encouraged to use other means of instant messaging for the duration of the outage. Some users may need to sign out of Jabber and sign back in if the client does not automatically failover during the migrations

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Jabber visit OIT's web page: https://oit.duke.edu/what-we-do/applications/jabber

Posted Nov 05, 2025 - 10:22 EST

This scheduled maintenance affected: Collaboration and Communication (Jabber).