Clockworks - Service Issue

Incident Report for Duke IT

Resolved

OIT has monitored the service and can confirm that the issue with Clockworks has been resolved.

If you are still experiencing service issues please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted Sep 11, 2023 - 12:33 EDT

Monitoring

OIT will continue to monitor the service but initial indications are that the issue with Clockworks has been resolved.

If you are still experiencing service issues please report those to the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted Sep 11, 2023 - 11:33 EDT

Investigating

OIT staff are currently investigating reports of service issues with Clockworks. Users might not be able to provision/create new virtual machines.

We will post additional details as they become available.

If you would like to report additional service impacts please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.

For more information about Clockworks visit OIT's web page: https://oit.duke.edu/service/clockworks/
Posted Sep 11, 2023 - 08:48 EDT
This incident affected: Virtualization and Storage (Clockworks).