OIT has monitored the service and can confirm that the issue with Mobile Ordering has been resolved.
If you are still experiencing service issues please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted Sep 29, 2023 - 08:46 EDT
Monitoring
OIT will continue to monitor the service but initial indications are that the issue with the Mobile Ordering platform has been resolved.
If you are still experiencing service issues please report those to the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted Sep 28, 2023 - 19:56 EDT
Identified
OIT has confirmed a service issue with the Mobile Ordering platform. The Mobile Ordering platform is currently experiencing issues with placement of orders from clients. Orders can be made at the registers without any issues.
OIT staff are working with the vendor to restore service but there is no estimated time to resolution.
If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.