OIT has monitored the service and can confirm that the issue with door access for Duke faculty has been resolved.
If you are still experiencing service issues please contact the OIT Service Desk: https://oit.duke.edu/help
Posted Sep 11, 2020 - 10:30 EDT
Monitoring
OIT will continue to monitor the service but initial indications are that the issue with door access for Duke faculty has been resolved.
If you are still experiencing service issues please report those to the OIT Service Desk: https://oit.duke.edu/help
Posted Sep 11, 2020 - 08:46 EDT
Identified
OIT has confirmed a service issue with door access via DukeCard for Duke faculty. Faculty who have completed their daily symptom monitoring are not being activated for door access and thus may not be able to access Duke buildings. OIT is aware of the problem and expect to have it resolved shortly.
If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk: https://oit.duke.edu/help