Gitlab - Confirmed Service Issue

Incident Report for Duke IT

Resolved

OIT has monitored the service and can confirm that the issue with Gitlab (gitlab.oit.duke.edu) has been resolved.

If you are still experiencing service issues please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted Sep 02, 2026 - 10:17 EDT

Monitoring

OIT will continue to monitor the service but initial indications are that the issue with Gitlab (gitlab.oit.duke.edu) has been resolved.

If you are still experiencing service issues please report those to the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted Sep 02, 2026 - 08:26 EDT

Update

Gitlab is currently accessible though the service has not been fully restored. OIT staff will continue to monitor the service for stability.
Posted Sep 01, 2026 - 18:36 EDT

Identified

OIT has confirmed a service issue with Gitlab. Users cannot access gitlab.oit.duke.edu.

OIT staff are working to restore service but there is no estimated time to resolution.

If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.

For more information about Gitlab visit OIT's web page: https://oit.duke.edu/service/gitlab/
Posted Sep 01, 2026 - 16:18 EDT
This incident affected: Information Systems and Automation (Gitlab).