ePrint - Service Issue

Incident Report for Duke IT

Resolved

OIT has monitored the service and can confirm that the issue with ePrint has been resolved.

If you are still experiencing service issues please contact the OIT Service Desk: https://oit.duke.edu/help
Posted Apr 03, 2020 - 14:16 EDT

Monitoring

OIT will continue to monitor the service but initial indications are that the issue with ePrint has been resolved.

If you are still experiencing service issues please report those to the OIT Service Desk: https://oit.duke.edu/help
Posted Apr 03, 2020 - 12:56 EDT

Identified

OIT has confirmed a service issue with ePrint.

OIT staff are working to restore service but there is no estimated time to resolution.

If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk: https://oit.duke.edu/help
Posted Apr 03, 2020 - 12:42 EDT

Investigating

OIT staff are currently investigating reports of service issues with ePrint. We will post additional details as they become available.

If you would like to report additional service impacts please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about ePrint visit OIT's web page: https://oit.duke.edu/what-we-do/applications/eprint
Posted Apr 03, 2020 - 12:03 EDT
This incident affected: Printing and Labs (ePrint).