OIT has monitored the service and can confirm that the issue with Box has been resolved.
If you are still experiencing service issues please contact the OIT Service Desk: https://oit.duke.edu/help
Posted Oct 19, 2020 - 15:27 EDT
Monitoring
OIT will continue to monitor the service but initial indications are that the issue with Box has been resolved.
If you are still experiencing service issues please report those to the OIT Service Desk: https://oit.duke.edu/help
Posted Oct 19, 2020 - 13:27 EDT
Identified
OIT has confirmed a service issue with Box. Users may experience slow response times or errors when attempting to log in. Additionally the API may return a 500 error.
The vendor is working to restore service but there is no estimated time to resolution.
If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk: https://oit.duke.edu/help