NAS (Research Computing) - Confirmed Service Issue
Incident Report for Duke IT
Resolved
OIT has monitored the service and can confirm that the issue with Network Attached Storage (NAS) for Research Computing has been resolved.

If you are still experiencing service issues please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted Mar 04, 2024 - 20:27 EST
Monitoring
OIT will continue to monitor the service but initial indications are that the issue with the Network Attached Storage (NAS) for Research Computing has been resolved.

If you are still experiencing service issues please report those to the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted Mar 04, 2024 - 18:14 EST
Identified
OIT has confirmed a service issue with the network attached storage (NAS) for Research Computing. Research Computing users may experience issues when accessing the NAS. Additionally, functions or processes run within the Research Computing environment that rely on NAS may fail.

OIT staff are working to restore service but there is no estimated time to resolution.

If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.

For more information about NAS visit OIT's web page: https://oit.duke.edu/service/nas-server-and-archive/
Posted Mar 04, 2024 - 13:46 EST
This incident affected: Virtualization and Storage (NAS) and Information Systems and Automation (Research Computing).