Splunk - Confirmed Service Issue

Incident Report for Duke IT

Resolved

OIT has monitored the service and can confirm that the issue with Splunk has been resolved.

If you are still experiencing service issues please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted Jan 21, 2026 - 09:25 EST

Monitoring

OIT will continue to monitor the service but initial indications are that the issue with Splunk has been resolved.

If you are still experiencing service issues please report those to the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted Jan 21, 2026 - 08:34 EST

Identified

OIT has confirmed a service issue with Splunk. Users are currently encountering an error message when attempting to log in to duke.splunkcloud.com.

OIT staff are working with the vendor to restore service but there is no estimated time to resolution.

If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.

For more information about Splunk visit OIT's web page: https://oit.duke.edu/service/splunk/
Posted Jan 21, 2026 - 08:32 EST
This incident affected: Security (Splunk).