Duke IT Status - Box.duke.edu

Box.duke.edu - Service Issue

Incident Report for Duke IT

Resolved

OIT has monitored the service and can confirm that the issue with Duke Box has been resolved.

If you are still experiencing service issues please contact the OIT Service Desk: https://oit.duke.edu/help

Posted Dec 03, 2019 - 17:37 EST

Monitoring

OIT will continue to monitor the service but initial indications are that the issue with Duke Box has been resolved.

If you are still experiencing service issues please report those to the OIT Service Desk: https://oit.duke.edu/help

Posted Dec 03, 2019 - 16:38 EST

Identified

OIT has confirmed a service issue with Box.com.

Vendor staff are working to restore service but there is no estimated time to resolution.

If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about DukeBox visit OIT's web page: https://oit.duke.edu/what-we-do/applications/duke-box

Posted Dec 03, 2019 - 16:25 EST

Investigating

Box.com is reporting an service interruption. https://status.box.com/incidents/45rmsv4glz45
We will post additional details as they become available.

If you would like to report additional service impacts please contact the OIT Service Desk: https://oit.duke.edu/help

Posted Dec 03, 2019 - 16:17 EST

This incident affected: Collaboration and Communication (Duke Box).