Kuali Build - Service Issue

Incident Report for Duke IT

Resolved

OIT has monitored the service and can confirm that the issue with Kuali Build has been resolved.

If you are still experiencing service issues please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted Jul 09, 2026 - 12:44 EDT

Monitoring

OIT will continue to monitor the service but initial indications are that the issue with Kuali Build has been resolved.

If you are still experiencing service issues please report those to the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted Jul 09, 2026 - 11:44 EDT

Identified

OIT has confirmed with the vendor that Kuali Build is currently experiencing performance issues.

The vendor is working to restore service but there is no estimated time to resolution.

If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted Jul 09, 2026 - 10:08 EDT

Investigating

OIT staff are currently investigating reports of service disruptions affecting Kuali Build. Users may be unable to access the Kuali Build website (duke.kualibuild.com) or submit/view web forms hosted within Kuali Build.

We will post additional details as they become available.

If you would like to report additional service impacts please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.

For more information about Kuali Build visit OIT's web page: https://oit.duke.edu/service/kuali-build/
Posted Jul 09, 2026 - 09:58 EDT
This incident affected: Information Systems and Automation (Kuali Build).