Office 365 Distribution Groups - Confirmed Service Issue
Incident Report for Duke IT
Resolved
OIT has monitored the service and can confirm that the issue with Office 365 distribution groups has been resolved.

If you are still experiencing service issues please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted Jul 21, 2021 - 13:22 EDT
Monitoring
OIT will continue to monitor the service but initial indications are that the issue with Office 365 distribution groups has been resolved.

If you are still experiencing service issues please report those to the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted Jul 21, 2021 - 12:26 EDT
Identified
OIT has confirmed a service issue with Office 365 distribution groups. Users are unable to add or edit members of the group.

The vendor, Microsoft, is working to restore service but there is no estimated time to resolution.

If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.

For more information about Office 365 visit OIT's web page: https://oit.duke.edu/what-we-do/applications/office-365
Posted Jul 20, 2021 - 10:15 EDT
This incident affected: Collaboration and Communication (Microsoft 365).