TLS/SSL Certificate Issuance - Confirmed Service Issue

Incident Report for Duke IT

Resolved

OIT has monitored the service and can confirm that the issue with TLS/SSL certificate issuance has been resolved.

If you are still experiencing service issues please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted Jun 08, 2026 - 15:58 EDT

Monitoring

OIT will continue to monitor the service but initial indications are that the issue with TLS/SSL certificate issuance has been resolved.

If you are still experiencing service issues please report those to the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted Jun 08, 2026 - 14:55 EDT

Identified

Sectigo has confirmed a service issue with TLS/SSL certificates. Users may experience delays or failures when requesting or issuing certificates through the Sectigo Certificate Manager or Locksmith.

The vendor, Sectigo, is working to restore service but there is no estimated time to resolution.

If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.

For more information about TLS/SSL certificates visit OIT's web page: https://oit.duke.edu/service/ssl-certificate/
Posted Jun 08, 2026 - 14:13 EDT
This incident affected: Security (Certificate Issuance).