OIT has monitored the service and can confirm that the issue with Self Service Tools has been resolved.
If you are still experiencing service issues please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted Jul 08, 2026 - 11:32 EDT
Monitoring
OIT will continue to monitor the service but initial indications are that the issue with Self Service Tools has been resolved.
If you are still experiencing service issues please report those to the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted Jul 08, 2026 - 09:16 EDT
Investigating
OIT staff are currently investigating reports of service issues with Self Service Tools. Users might not be able to access self service account management tools.
We will post additional details as they become available.
If you would like to report additional service impacts please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.