Call Center Services - Maintenance

Scheduled for Oct 29, 18:00 EDT - Oct 30, 02:00 EDT

Scheduled

Call Center Services has maintenance scheduled. Agents will be logged off and will need to log back on at least 2 times during the maintenance period. Active calls will not be impacted.

If you have any questions about the maintenance or if you experience an unexpected service impact, please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Call Center Services visit OIT's web page: https://oit.duke.edu/what-we-do/services/call-center-services

Posted Oct 22, 2026 - 08:58 EDT

This scheduled maintenance affects: Collaboration and Communication (Call Center Services).