Call Center Services - Maintenance
Scheduled for Dec 6, 20:00 EST  -  Dec 7, 00:00 EST
Scheduled
OIT has scheduled maintenance for Call Center Services. During the update process phones will perform a quick restart to initiate the firmware download process. This restart will last 60 seconds or less. No active calls will be disrupted.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Call Center Services visit OIT's web page: https://oit.duke.edu/what-we-do/services/call-center-services
Posted Nov 13, 2024 - 10:31 EST
This scheduled maintenance affects: Collaboration and Communication (Call Center Services).
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