Call Center Services - Maintenance
Scheduled Maintenance Report for Duke IT
Completed
The scheduled maintenance has been completed.
Posted Dec 07, 2024 - 00:00 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 06, 2024 - 20:00 EST
Scheduled
OIT has scheduled maintenance for Call Center Services. During the update process phones will perform a quick restart to initiate the firmware download process. This restart will last 60 seconds or less. No active calls will be disrupted.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Call Center Services visit OIT's web page: https://oit.duke.edu/what-we-do/services/call-center-services
Posted Nov 13, 2024 - 10:31 EST
This scheduled maintenance affected: Collaboration and Communication (Call Center Services).
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