Software Licensing (software.duke.edu) - Confirmed Service Issue

Incident Report for Duke IT

Resolved

OIT has monitored the service and can confirm that the issue with Software Licensing (software.duke.edu) has been resolved.

If you are still experiencing service issues please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted Jun 11, 2025 - 14:54 EDT

Monitoring

OIT will continue to monitor the service but initial indications are that the issue with Software Licensing (software.duke.edu) has been resolved.

If you are still experiencing service issues please report those to the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted Jun 11, 2025 - 13:55 EDT

Identified

OIT has confirmed a service issue with Software Licensing (software.duke.edu). Scheduled maintenance has run into issues and the site is currently unavailable.

OIT staff are working to restore service but there is no estimated time to resolution.

If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.

For more information about software licensing visit OIT's web page: https://oit.duke.edu/what-we-do/services/software-licensing
Posted Jun 11, 2025 - 11:29 EDT
This incident affected: Teaching and Learning Tools (Software License Management).