OIT has monitored the service and can confirm that the issues with Splunk have been resolved.
If you are still experiencing service issues please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted Nov 18, 2025 - 17:12 EST
Monitoring
OIT will continue to monitor the service; however, initial feedback from the vendor indicates that the issues affecting Splunk have been resolved.
If you are still experiencing service issues please report those to the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted Nov 18, 2025 - 15:12 EST
Identified
OIT has identified a service issue affecting Splunk. Users may encounter disruptions, including login failures, KVStore lookup errors, API authentication/token issues, and generally degraded system performance.
The vendor is working to restore service but there is no estimated time to resolution.
If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.