OIT has monitored the service and can confirm that the issue with OWA (mail.duke.edu) has been resolved.
If you are still experiencing service issues please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted Mar 19, 2025 - 17:05 EDT
Monitoring
OIT will continue to monitor the service but initial indications from the vendor are that the issue with OWA (mail.duke.edu) has been resolved.
If you are still experiencing service issues please report those to the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted Mar 19, 2025 - 15:58 EDT
Identified
OIT has confirmed a service issue with mail.duke.edu, Outlook on the web (OWA). Users may not be able to access their email via mail.duke.edu.
The vendor is working to restore service but there is no estimated time to resolution.
If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.