OIT has monitored the service and can confirm that the issue with Duke Box has been resolved.
If you are still experiencing service issues please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted May 21, 2025 - 20:23 EDT
Monitoring
OIT will continue to monitor the service but initial indications are that the issue with Duke Box has been resolved.
If you are still experiencing service issues please report those to the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted May 21, 2025 - 18:21 EDT
Identified
The Vendor has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.
If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted May 21, 2025 - 18:05 EDT
Investigating
OIT staff are currently investigating reports of service issues with Duke Box. Users are receiving errors when attempting to login to Box.
The Vendor is aware of the issue and is investigating. We will post updates as they are available.
If you would like to report additional service impacts please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.