OIT has monitored the service and can confirm that the issue with Panopto has been resolved.
If you are still experiencing service issues please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted Nov 24, 2025 - 15:50 EST
Monitoring
OIT will continue to monitor the service but initial indications are that the issue with Panopto has been resolved.
If you are still experiencing service issues please report those to the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted Nov 24, 2025 - 13:22 EST
Identified
OIT has confirmed a service issue with Panopto. The vendor is reporting degraded performance for the website, recording and uploading.
The vendor is working to restore service but there is no estimated time to resolution.
If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted Nov 24, 2025 - 12:35 EST
This incident affected: Teaching and Learning Tools (Panopto).