OIT has monitored the service and can confirm that the issue with Jabber has been resolved.
If you are still experiencing service issues please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted Jan 24, 2025 - 22:42 EST
Monitoring
OIT will continue to monitor the service but initial indications are that the issue with Jabber has been resolved.
If you are still experiencing service issues please report those to the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted Jan 24, 2025 - 19:57 EST
Identified
OIT has confirmed a service issue with Jabber. OIT staff will implement a change this evening (1/24) from 5 PM - 6 PM to resolve the issue. During the maintenance window users who are already logged in should remain logged in.
If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
OIT staff are currently working to resolve issues with Jabber login and chat.
We will post additional details as they become available.
If you would like to report additional service impacts please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.