Web Hosting - Confirmed Service Issue

Incident Report for Duke IT

Resolved

OIT has monitored the service and can confirm that the issue with website hosting infrastructure has been resolved.

If you are still experiencing service issues please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted Dec 18, 2025 - 10:54 EST

Monitoring

OIT will continue to monitor the service but initial indications are that the issue with website hosting infrastructure has been resolved.

If you are still experiencing service issues please report those to the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted Dec 18, 2025 - 08:53 EST

Identified

OIT has identified a service disruption affecting part of our website hosting infrastructure. As a result, several websites are currently unavailable, including:

trustees.duke.edu
ncorthoclinic.com
fhi.duke.edu
sissoffice.duke.edu
oarc.duke.edu

OIT staff are working to restore service but there is no estimated time to resolution.

If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted Dec 18, 2025 - 08:38 EST
This incident affected: Other (Other).