Spok - Confirmed Service Issue

Incident Report for Duke IT

Resolved

OIT has monitored the service and can confirm that the issue with Spok has been resolved.

If you are still experiencing service issues please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted Sep 22, 2025 - 13:40 EDT

Monitoring

DHTS will continue to monitor the service but initial indications are that the issue with Spok has been resolved.

If you are still experiencing service issues please report those to the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted Sep 22, 2025 - 12:57 EDT

Identified

DHTS has confirmed a service issue with Spok. Pages through the Spok Mobile service are experiencing delays.

DHTS staff are working to restore service but there is no estimated time to resolution.

For more information about Spok visit OIT's web page: https://duke.service-now.com/kb_view.do?sysparm_article=KB0026147
Posted Sep 22, 2025 - 11:15 EDT
This incident affected: Other (Other).