OIT has monitored the service and can confirm that the issue with Box has been resolved.
If you are still experiencing service issues please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted Sep 04, 2025 - 15:42 EDT
Monitoring
OIT will continue to monitor the service but initial indications from the vendor are that the issue with Box has been resolved.
If you are still experiencing service issues please report those to the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted Sep 04, 2025 - 14:24 EDT
Investigating
OIT staff are currently investigating reports of service issues with Box. Users might not be able to access Box, duke.app.box.com.
We will post additional details as they become available.
If you would like to report additional service impacts please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.