OIT has monitored the service and can confirm that the issue with AI Gateway has been resolved.
If you are still experiencing service issues please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted Sep 05, 2026 - 18:05 EDT
Monitoring
OIT will continue to monitor the service but initial indications are that the issue with AI Gateway has been resolved.
If you are still experiencing service issues please report those to the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted Sep 05, 2026 - 15:10 EDT
Identified
Anthropic Models (Sonnet, Opus and Fable) are currently unavailable via the AI Gateway. More details pertaining to resumption of access will be provided as it becomes available.
OIT staff are working to restore service but there is no estimated time to resolution.
If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.