Adobe Creative Cloud - Maintenance

Scheduled Maintenance Report for Duke IT

Completed

The scheduled maintenance has been completed.

Posted Jun 15, 2026 - 23:59 EDT

Update

During the maintenance window, users may experience intermittent errors when ordering Adobe software, including Adobe Acrobat. The issue is expected to be resolved later this afternoon.

Posted Jun 15, 2026 - 11:56 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jun 15, 2026 - 00:00 EDT

Scheduled

OIT will be upgrading Adobe Creative Cloud to new product offerings that include enhanced AI features and additional capabilities. There will be no impact to existing files or user settings.

If you have any questions about the upgrade or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about the Abobe Creative Cloud upgrade visit OIT's web page: https://oit.duke.edu/news/adobe-creative-cloud-enhanced-ai-coming-june-15/

Posted Jun 12, 2026 - 09:59 EDT

This scheduled maintenance affected: Teaching and Learning Tools (Software License Management).