OIT has monitored the service and can confirm that the issue with the internet infrastructure hosting for ChatGPT has been resolved.
If you are still experiencing service issues please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted Nov 18, 2025 - 12:29 EST
Monitoring
OIT will continue to monitor the service but initial indications are that the issue with the internet infrastructure hosting for ChatGPT has been resolved.
If you are still experiencing service issues please report those to the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted Nov 18, 2025 - 09:50 EST
Identified
OIT has identified a service disruption affecting ChatGPT caused by an issue with an internet infrastructure provider. Users attempting to access ChatGPT may encounter the message: “Please unblock challenges.cloudflare.com to proceed.”
The hosting service is working to restore service but there is no estimated time to resolution.
If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.