Splunk - Confirmed Service Issue

Incident Report for Duke IT

Identified

OIT has confirmed a service issue with Splunk Cloud, duke.splunkcloud.com. There is a regional service outage impacting the Splunk KV Service, resulting in search performance degradation and inconsistent user behavior when accessing the site.

The vendor is working to restore service but there is no estimated time to resolution.

If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.

For more information about Splunk visit OIT's web page: https://oit.duke.edu/service/splunk/

Posted Apr 14, 2026 - 15:30 EDT

This incident affects: Security (Splunk).