OIT has monitored the service and can confirm that the issue with NAS/NFS has been resolved.
If you are still experiencing service issues please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted Apr 20, 2024 - 00:41 EDT
Monitoring
OIT will continue to monitor the service but initial indications are that the issue with NAS/NFS service degradation has been resolved.
If you are still experiencing service issues please report those to the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted Apr 19, 2024 - 22:12 EDT
Identified
OIT staff are still working to restore service but there is no estimated time to resolution.
Posted Apr 19, 2024 - 21:03 EDT
Monitoring
OIT will continue to monitor the service but initial indications are that the issue with NAS/NFS service degradation has been resolved.
If you are still experiencing service issues please report those to the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted Apr 19, 2024 - 18:49 EDT
Identified
OIT has confirmed a service issue with the network attached storage (NAS) for Research Computing. Research Computing users may experience issues when accessing the NFS on Research NAS oit-nas-fe13. Additionally, functions or processes run within the Research Computing environment that rely on NAS/NFS may fail.
OIT staff are working to restore service but there is no estimated time to resolution.
If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.