Panopto - Resolved/Monitoring

Incident Report for Duke IT

Resolved

OIT has monitored the service and can confirm that the issue with Panopto has been resolved.

If you are still experiencing service issues please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.

Posted Jan 12, 2026 - 20:30 EST

Monitoring

Incident Details: We are investigating a site outage on the Panopto NA Cloud that occurred between 2026-01-12 23:28 UTC and 2026-01-12 23:33 UTC. The source of the outage has been mitigated, and the site is now fully operational. Our cloud operations team is monitoring performance metrics to ensure the issue remains resolved.

If you are still experiencing service issues please report those to the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.

Posted Jan 12, 2026 - 19:56 EST

This incident affected: Other (Other).