All Systems Operational

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Accounts and Email Operational
Active Directory Operational
Alumni Email Operational
Directory Services Operational
Email Alias Operational
Group Manager Operational
Kerberos Operational
Mail Transport and Routing Operational
NetID Operational
OneLink Operational
Self Service Tools Operational
Service Desk Utilities Operational
Shibboleth Operational
Sponsored Guest Tool Operational
Artificial Intelligence (AI) Operational
AI Gateway Operational
ChatGPT Edu Operational
Duke AI Chat Operational
DukeGPT Operational
Microsoft 365 Copilot Operational
MyGPT Builder Operational
Collaboration and Communication Operational
911 Calls Operational
Call Center Services Operational
Call Recording Operational
CampusVision Operational
Cellular Infrastructure (DAS) Operational
Cvent Operational
Digital Signage Operational
Duke Box Operational
Duke Notify Operational
DukeWiki Operational
Electronic Fax Operational
Emergency Notifications Operational
Emma Operational
EMS Operational
Jabber Operational
Jira Operational
Microsoft Teams Operational
Microsoft 365 Operational
OneDrive For Business Operational
Phone Services Operational
Phone, Web, and Video Conferencing Operational
Qualtrics Operational
Scholars@Duke Operational
SharePoint Operational
Sympa Operational
Voice Mail Operational
Zoom Meetings Operational
DukeCard Operational
DukeCard Operational
Endpoint Management Operational
BigFix Operational
Jamf Pro Operational
Microsoft Endpoint Configuration Manager Operational
Information Systems and Automation Operational
API Healthcare Operational
DukeHub (PeopleSoft) Operational
Duke@Work Portal Operational
Gift Records (gifts.duke.edu) Operational
Gitlab Operational
Kuali Build Operational
Perceptive Content (ImageNow) Operational
Research Computing Operational
SAP Operational
Tableau Operational
Network Operational
Core Network Operational
Data Center Network Operational
DukeBlue Operational
eduRoam Operational
Network Registration Operational
Public Internet Operational
VPN Operational
Other Operational
Other Operational
Printing and Labs Operational
ePrint Operational
3DprinterOS Operational
Security Operational
Certificate Issuance Operational
1Password Operational
Multi-Factor Authentication Operational
Network Firewall Operational
Phishing Alert Operational
Security Alert Operational
Splunk Operational
Teaching and Learning Tools Operational
Canvas Operational
Container Manager (CMGR Coursework Containers) Operational
Coursera Operational
Kits Operational
LinkedIn Learning Operational
Panopto Operational
Software License Management Operational
Virtual Computing Manager (VCM Coursework VMs) Operational
Warpwire Operational
Virtualization and Storage Operational
Clockworks Operational
Database Hosting and Administration Operational
Data Storage Operational
Load Balancing Operational
Log Analysis Operational
NAS Operational
OpenShift Operational
Rubrik Backup Operational
Virtual Server Hosting Operational
Web and Applications Operational
Duke Today Operational
DukeMobile Operational
Main Duke Website (www.duke.edu) Operational
MyDuke Operational
OIT Web Site Operational
Sites@Duke Express (WordPress) Operational
Sites@Duke Pro Operational
Wireless and Wired Connectivity Operational
West Campus Buildings Operational
Central Campus Buildings Operational
East Campus Buildings Operational
Remote/Off Campus Buildings Operational
West Campus Residence Halls Operational
Central Campus Residence Halls Operational
East Campus Residence Halls Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Power House - Wireless Maintenance Jul 21, 2026 23:00 - Jul 22, 2026 00:00 EDT

OIT has scheduled wireless maintenance for Power House. During the maintenance window there will be a 5-minute loss of wireless connectivity.

If you have any questions about the maintenance or if you experience an unexpected service impact, please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about the network connectivity visit OIT's web page: https://oit.duke.edu/category/network
Posted on Jul 15, 2026 - 10:16 EDT

API Healthcare - Maintenance Jul 23, 2026 01:00-06:00 EDT

OIT has scheduled API Healthcare (Time and Attendance and Scheduling) maintenance. The application will be unavailable during the maintenance window.

Employees will be able to use the badge readers during the maintenance, but the remainder of the application will be unavailable. This includes all time and attendance, scheduling, quickbadge, and timecall functionality.

If you have any questions about the maintenance or if you experience an unexpected service impact, please contact the OIT Service Desk: https://oit.duke.edu/help
Posted on Jul 08, 2026 - 10:20 EDT

Network Firewall - Maintenance Jul 28, 2026 22:00 - Jul 29, 2026 02:00 EDT

OIT has scheduled maintenance for the Network Firewall. There is no anticipated impact.

If you have any questions about the maintenance or if you experience an unexpected service impact, please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Network Firewall visit OIT's web page: https://oit.duke.edu/what-we-do/services/network-firewall
Posted on Jul 08, 2026 - 10:08 EDT

Core Network - Scheduled Maintenance Aug 4, 2026 22:00 - Aug 5, 2026 02:00 EDT

OIT has scheduled maintenance for the Core Network. There is no anticipated service impact during the maintenance window.

If you have any questions about the maintenance or if you experience an unexpected service impact, please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about the Core Network visit OIT's web page: https://oit.duke.edu/services-tools/networks-connectivity/
Posted on Jul 08, 2026 - 10:11 EDT
Jul 16, 2026

No incidents reported today.

Jul 15, 2026
Network Firewall - Maintenance
Completed - The scheduled maintenance has been completed.
Jul 15, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 21:00 EDT
Scheduled - OIT has scheduled maintenance for the Network Firewall. There is no anticipated impact.

If you have any questions about the maintenance or if you experience an unexpected service impact, please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Network Firewall visit OIT's web page: https://oit.duke.edu/what-we-do/services/network-firewall
Jul 1, 10:13 EDT
Jul 14, 2026
VPN - Maintenance
Completed - The scheduled maintenance has been completed.
Jul 14, 23:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 22:00 EDT
Scheduled - OIT has scheduled maintenance VPN. There is no anticipated service impact.

If you have any questions about the maintenance or if you experience an unexpected service impact, please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about VPN visit OIT's web page: https://oit.duke.edu/service/vpn/
Jul 8, 10:10 EDT
Jul 13, 2026
Kuali Build - Confirmed Service Issue
Resolved - OIT has monitored the service and can confirm that the issue with Kuali Build has been resolved.

If you are still experiencing service issues please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Jul 13, 13:55 EDT
Monitoring - OIT will continue to monitor the service but initial indications are that the issue with Kuali Build has been resolved.

If you are still experiencing service issues please report those to the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Jul 13, 12:10 EDT
Identified - OIT has confirmed a service issue affecting Kuali Build. Users may experience intermittent access issues with the Kuali Build website (duke.kualibuild.com) and web forms hosted within the platform.

The vendor is aware of the issue and is actively working to resolve it.

If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.

For more information about Kuali Build visit OIT's web page: https://oit.duke.edu/service/kuali-build/
Jul 13, 10:13 EDT
Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026
Campus Wireless Network - Maintenance
Completed - The scheduled maintenance has been completed.
Jul 10, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 23:00 EDT
Scheduled - OIT has scheduled maintenance on the campus wireless network. During this window, each building will experience a wireless outage lasting approximately 5 minutes.

If you have any questions about the maintenance or if you experience an unexpected service impact, please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about the campus wireless network visit OIT's web page: https://oit.duke.edu/service/wireless-network/
Jul 9, 11:43 EDT
Jul 9, 2026
Kuali Build - Service Issue
Resolved - OIT has monitored the service and can confirm that the issue with Kuali Build has been resolved.

If you are still experiencing service issues please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Jul 9, 12:44 EDT
Monitoring - OIT will continue to monitor the service but initial indications are that the issue with Kuali Build has been resolved.

If you are still experiencing service issues please report those to the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Jul 9, 11:44 EDT
Identified - OIT has confirmed with the vendor that Kuali Build is currently experiencing performance issues.

The vendor is working to restore service but there is no estimated time to resolution.

If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Jul 9, 10:08 EDT
Investigating - OIT staff are currently investigating reports of service disruptions affecting Kuali Build. Users may be unable to access the Kuali Build website (duke.kualibuild.com) or submit/view web forms hosted within Kuali Build.

We will post additional details as they become available.

If you would like to report additional service impacts please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.

For more information about Kuali Build visit OIT's web page: https://oit.duke.edu/service/kuali-build/
Jul 9, 09:58 EDT
Jul 8, 2026
Self Service Tools - Service Issue
Resolved - OIT has monitored the service and can confirm that the issue with Self Service Tools has been resolved.

If you are still experiencing service issues please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Jul 8, 11:32 EDT
Monitoring - OIT will continue to monitor the service but initial indications are that the issue with Self Service Tools has been resolved.

If you are still experiencing service issues please report those to the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Jul 8, 09:16 EDT
Investigating - OIT staff are currently investigating reports of service issues with Self Service Tools. Users might not be able to access self service account management tools.

We will post additional details as they become available.

If you would like to report additional service impacts please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.

For more information about Self Service Tools visit OIT's web page: https://oit.duke.edu/service/self-service-tools/
Jul 8, 09:06 EDT
Jul 7, 2026
Kuali Build - Confirmed Service Issue
Resolved - The vendor has confirmed that the issue has been resolved, and the service is now operating normally.

If you are still experiencing service issues please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Jul 7, 22:09 EDT
Identified - OIT has confirmed a service issue with Kuali Build. Users are currently unable to access the system or perform their work in Kuali Build. The vendor is aware of the issue and is actively working to resolve it.

If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.

For more information about Kuali Build visit OIT's web page: https://oit.duke.edu/service/kuali-build/
Jul 7, 21:43 EDT
DKU NAS - Confirmed Service Issue
Resolved - OIT has monitored the service and can confirm that the issue with DKU NAS has been resolved.

If you are still experiencing service issues please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Jul 7, 11:01 EDT
Monitoring - OIT will continue to monitor the service but initial indications are that the issue with DKU NAS has been resolved.

If you are still experiencing service issues please report those to the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Jul 7, 09:01 EDT
Identified - OIT has confirmed a service issue with DKU NAS. Users cannot access NAS share oit-nas-dku13.

OIT staff are working to restore service but there is no estimated time to resolution.

If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.

For more information about DKU NAS visit OIT's web page: https://oit.duke.edu/service/nas-server-and-archive/
Jul 7, 08:54 EDT
Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026
Tableau, Perceptive Content (ImageNow), and Dukehub - Maintenance
Completed - The scheduled maintenance has been completed.
Jul 4, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 05:00 EDT
Scheduled - OIT has scheduled maintenance for Tableau, Perceptive Content (ImageNow), and Dukehub. These applications will be unavailable during the maintenance window.

If you have any questions about the maintenance or if you experience an unexpected service impact, please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about DukeHub visit the following web page: http://sissoffice.duke.edu/DukeHub/

For more information about Perceptive Content (ImageNow) visit OIT's web page: https://sissoffice.duke.edu/perceptive-content/

For more information about Tableau visit OIT's web page: https://sissoffice.duke.edu/tableau/
Jul 1, 10:11 EDT
Jul 3, 2026

No incidents reported.

Jul 2, 2026
Dukehub - Maintenance
Completed - The scheduled maintenance has been completed.
Jul 2, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 17:30 EDT
Scheduled - OIT has scheduled maintenance for PeopleSoft Campus Solutions (Dukehub). Dukehub will be unavailable during the maintenance window.

If you have any questions about the maintenance or if you experience an unexpected service impact, please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about DukeHub visit the following web page: http://sissoffice.duke.edu/DukeHub/
Jul 1, 10:10 EDT
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