Phones - Confirmed Service Issue
Incident Report for Duke IT
Resolved
OIT has monitored the service and can confirm that the issue with our primary carrier has been resolved.

If you are still experiencing service issues please contact the OIT Service Desk: https://oit.duke.edu/help
Posted Jun 20, 2019 - 03:15 EDT
Identified
OIT has confirmed a service issue with our primary carrier is experiencing a regional outage impacting all calls, they are aware and working to restore services. Outbound services for Duke locations are working through our secondary carriers.

OIT staff are working to restore service but there is no estimated time to resolution.

If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk: https://oit.duke.edu/help
Posted Jun 20, 2019 - 02:20 EDT
This incident affected: Other (Other).
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