Office 365 Email Delays- Confirmed Service Issue
Incident Report for Duke IT
Resolved
OIT has monitored the service and can confirm that the issue with Office 365 mail delivery delays has been resolved.

If you are still experiencing service issues please contact the OIT Service Desk: https://oit.duke.edu/help
Posted Jan 22, 2020 - 07:17 EST
Monitoring
OIT will continue to monitor the service but initial indications are that the issue with Office 365 mail delivery delays has been resolved.

If you are still experiencing service issues please report those to the OIT Service Desk: https://oit.duke.edu/help
Posted Jan 22, 2020 - 04:52 EST
Identified
OIT has confirmed a service issue with Office 365 Email. Some users are experiencing mail transport delays with outgoing mail. The issue does not appear to be widespread.

OIT staff are working with the vendor to restore service but there is no estimated time to resolution.

If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Office 365 visit OIT's web page: https://oit.duke.edu/what-we-do/applications/office-365
Posted Jan 21, 2020 - 14:57 EST
This incident affected: Collaboration and Communication (Microsoft 365).