OIT has monitored the service and can confirm that the issue with Shibboleth logins has been resolved.
If you are still experiencing service issues please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted Oct 08, 2021 - 20:17 EDT
Monitoring
OIT will continue to monitor the service but initial indications are that the vendor has resolved the issue with Shibboleth logins.
If you are still experiencing service issues please report those to the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted Oct 08, 2021 - 17:47 EDT
Update
OIT has applied a temporary workaround that has restored the ability to use Shibboleth logins on affected sites. The vendor is still working to restore service and expect to have a resolution soon.
If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted Oct 08, 2021 - 07:11 EDT
Update
The vendor, InCommon, is still working to restore service but there is no estimated time to resolution.
Posted Oct 07, 2021 - 16:38 EDT
Update
We are continuing to work on a fix for this issue.
Posted Oct 07, 2021 - 15:03 EDT
Identified
OIT has confirmed a service issue with some web sites that use Shibboleth logins. Due to a vendor issue, users may experience problems logging into some websites using a Shibboleth login.
OIT staff are working with the vendor to restore service but there is no estimated time to resolution.
If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted Oct 07, 2021 - 14:35 EDT
This incident affected: Accounts and Email (Shibboleth).