Call Center Services - Maintenance
Scheduled Maintenance Report for Duke IT
Completed
The scheduled maintenance has been completed.
Posted 14 days ago. Jan 04, 2019 - 00:00 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 15 days ago. Jan 03, 2019 - 12:00 EST
Scheduled
Call Center Services has maintenance scheduled. No calls will be affected and no phones will be restarted, but active ACD agents may need to log back in if they are logged out during the maintenance window.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Call Center Services visit OIT's web page: https://oit.duke.edu/what-we-do/services/call-center-services
Posted 30 days ago. Dec 19, 2018 - 11:00 EST
This scheduled maintenance affected: Collaboration and Communication (Call Center Services).