Duke IT Status - Sakai - Service Issue

Sakai - Service Issue

Incident Report for Duke IT

Resolved

OIT has monitored the service and can confirm that the issue with Sakai has been resolved.

If you are still experiencing service issues please contact the OIT Service Desk: https://oit.duke.edu/help

Posted Sep 16, 2019 - 16:06 EDT

Monitoring

OIT will continue to monitor the service but initial indications are that the issue with Sakai has been resolved.

If you are still experiencing service issues please report those to the OIT Service Desk: https://oit.duke.edu/help

Posted Sep 16, 2019 - 08:58 EDT

Identified

OIT has confirmed a service issue with Sakai. Users may experience connection problems when attempting to login. Using a Private/Incognito tab or clearing cookies in the browser may resolve this connectivity issue.

OIT staff are working to restore service but there is no estimated time to resolution.

If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Sakai visit OIT's web page: https://oit.duke.edu/what-we-do/applications/sakai

Posted Sep 15, 2019 - 17:14 EDT

Investigating

OIT staff are currently investigating reports of service issues with Sakai. We will post additional details as they become available.

If you would like to report additional service impacts please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Sakai visit OIT's web page: https://sakai.duke.edu/

Posted Sep 15, 2019 - 17:04 EDT

This incident affected: Teaching and Learning Tools (Sakai).