OIT will continue to monitor the service but initial indications are that the issue with NAS has been resolved.
If you are still experiencing service issues please report those to the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted Oct 09, 2021 - 21:19 EDT
Identified
OIT NAS services are currently experiencing issues.
At this time NAS Mounts on the following NAS servers are experiencing performance issues :
Users may also experience issues for the following services due to reliance on the NAS:
SAP DukeHub sites.duke.edu Departmental Shares Personal Home Directories web.duke.edu Sites Duke Events Calendar Scholars@Duke Openshift (OKD) hosted sites
OIT staff are aware of the problem and are working to restore service. If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
OIT NAS services are currently experiencing issues.
At this time NAS mount on the following NAS servers are inaccessible:
oit-nas-fe11
Users may also experience issues for the following services due to reliance on the NAS:
SAP DukeHub sites.duke.edu Departmental Shares Personal Home Directories web.duke.edu Sites Duke Events Calendar Scholars@Duke Openshift (OKD) hosted sites
OIT staff are aware of the problem and are working to restore service. If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
This incident affected: Other (Other), Information Systems and Automation (DukeHub (PeopleSoft), SAP), Web and Applications (Sites@Duke Express (WordPress)), Teaching and Learning Tools (Panopto, Warpwire), and Virtualization and Storage (NAS, OpenShift).