The vendor, Microsoft, has developed and validated a fix for this issue. The first portion of the fix has begun deployment and they anticipate the remaining portion will be applied by July 16. The expectation is that a full resolution should be implemented by July 20.
Posted 10 days ago. Jul 11, 2018 - 13:08 EDT
Users of the light version of Outlook on the web may intermittently experience errors opening email messages. As a workaround, users can switch their interface to the full version of Outlook on the web:
The vendor, Microsoft, is working to restore service. If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk: https://oit.duke.edu/help