Call Center Services - Scheduled Maintenance
Scheduled Maintenance Report for Duke IT
Completed
The scheduled maintenance has been completed.
Posted Mar 17, 2017 - 05:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 16, 2017 - 22:00 EDT
Scheduled
OIT has scheduled maintenance Call Center Services.

The Finesse Agent Desktop will be upgraded but no users should be disconnected during the maintenance.

There is no anticipated service impact during the maintenance window. If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Call Center Services visit OIT's web page: https://oit.duke.edu/what-we-do/services/call-center-services
Posted Mar 09, 2017 - 08:44 EST
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