Call Center Services - Maintenance
Scheduled Maintenance Report for Duke IT
Completed
The scheduled maintenance has been completed.
Posted about 1 month ago. Mar 15, 2019 - 00:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted about 1 month ago. Mar 14, 2019 - 21:30 EDT
Scheduled
Call Center Services has maintenance scheduled. No calls will be affected and no phones will be restarted, but active ACD agents may need to log back in if they are logged out during the maintenance window.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: https://oit.duke.edu/help

For more information about Call Center Services visit OIT's web page: https://oit.duke.edu/what-we-do/services/call-center-services
Posted about 2 months ago. Mar 06, 2019 - 10:53 EST
This scheduled maintenance affected: Collaboration and Communication (Call Center Services).