OIT has monitored the service and can confirm that the issue with Zoom Meetings has been resolved.
If you are still experiencing service issues please contact the OIT Service Desk: https://oit.duke.edu/help
Posted May 12, 2020 - 13:24 EDT
Monitoring
OIT will continue to monitor the service but initial indications are that the issue with Zoom Meeting recordings has been resolved. The vendor anticipates that the backlog of recordings should be processed by the end of the day.
If you are still experiencing service issues please report those to the OIT Service Desk: https://oit.duke.edu/help
Posted May 12, 2020 - 06:21 EDT
Identified
OIT has confirmed a service issue with Zoom Meetings. There are higher than normal cloud recording and transcription processing times.
The vendor is working to restore service but there is no estimated time to resolution.
If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk: https://oit.duke.edu/help